Backup, Disaster Recovery: Seeing Eye Approach

"The (NETCIO) name was available as a domain, so it just kind of made sense," said Jeff Adzima, who's CEO of the company. "We specialize in networking for the SMB market space and act and we act as a manager of IT so it fits together."

The company, according to Adzima is, manages all the various layers of data computing and networking environment for its clients. What makes the full-service IT model for SMB clients most appealing is the backup and disaster recovery service his company provides.

Adzima calls it the all seeing eye of data.

"A disaster can be anything from a simple file deletion to an actual collapse of the building," he said. "At any given moment, 75 to 85 percent of a client's data is in electronic form. From confirmation of orders to billing to verifications of orders and sending invoices out, everything comes down to keeping that data in place."

Backup and disaster recovery and business continuity is cheap insurance, he said. Adzima said further that these types of services will become more crucial as businesses move into cloud computing.

"For us, it doesn't matter where that management takes place -- we're still going to be an outsrouced IT consultant and allow clients to process whatever they need in the technology arena. When everything can be restored, backed up and then called up at any time, technology becomes a profit center, not an expense."

Posted by Jabulani Leffall on September 06, 20100 comments

'Projecting' Managed Services

Sometimes, managed service deployments require easy ramp ups, but oftentimes there are long implementations depending on the particular SMB client or customer's IT organization.

It's important to be able to manage a transition to managed services and track changes, costs and timelines as you go.

Project management is an aggravating corporate buzzword that is often used vaguely to convey that nothing is actually getting done.

Posted by Jabulani Leffall on August 30, 20101 comments