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RCP Channel BriefingShort Takes from Microsoft’s Channel Community

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TMC Acquires The TM Group to Expand Microsoft-Centered Managed Services

Key Takeaways

  • TMC acquires Microsoft partner The TM Group to expand cloud, security, data and ERP services.
  • Acquisition strengthens end-to-end Microsoft consulting, managed services, and public sector, regulated industry capabilities.
  • Deal reflects Microsoft partner consolidation as enterprises seek fewer vendors for long-term digital transformation.

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Posted by Redmond Channel Partner magazine staff on January 29, 20260 comments


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M-Files Refreshes Global Partner Program to Drive Growth and Customer Success

Key Takeaways

  • M-Files refreshes global partner program to drive context-first document management adoption and partner-led growth.
  • Updated M-Files partner framework boosts revenue incentives, enablement resources and collaboration with field sales teams.
  • New channel strategy emphasizes tiered benefits, training, and early product access to improve customer outcomes.

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Posted by Redmond Channel Partner magazine staff on January 28, 20260 comments


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Cisco Launches New 360 Partner Program to Align Channel Strategy for the AI Era

Key Takeaways

  • Cisco 360 Partner Program aligns AI-era partner incentives with customer outcomes across technology lifecycles.
  • New framework emphasizes recurring revenue, customer success and modernization of AI-ready networks and infrastructure.
  • Simplified roles, outcome-based incentives and AI tools support deeper partner engagement beyond resale models.

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Posted by Redmond Channel Partner magazine staff on January 26, 20260 comments


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Cognizant and Typeface Partner to Bring Agentic AI Orchestration to Enterprise Marketing

Key Takeaways

  • Cognizant and Typeface partner to deliver agentic AI orchestration for enterprise marketing modernization.
  • Orchestrated AI agents coordinate ideation, content generation, personalization, deployment and performance optimization.
  • Integrated solutions connect CRM, CMS, CDP systems within brand, data, and governance frameworks.

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Posted by Redmond Channel Partner magazine staff on January 26, 20260 comments


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ConnectWise Acquires zofiQ to Expand AI-Driven Automation for IT Providers

Key Takeaways

  • ConnectWise acquires zofiQ to embed agentic AI automation into PSA workflows for managed service providers.
  • zofiQ’s AI agents enable autonomous IT operations, improving MSP margins by up to 30 percent.
  • The acquisition reflects rising MSP demand for agentic AI as an operational execution layer.

ConnectWise has announced its acquisition of zofiQ, a company focused on AI-powered automation, in a move designed to strengthen ConnectWise’s platform for managed service providers and IT solution firms. The acquisition is expected to bring zofiQ’s agentic AI technology into the ConnectWise PSA workflows, enabling more autonomous handling of routine IT operations, service workflows and decision support. The addition of zofiQ has already helped MSPs achieve up to a 30 percent margin improvement with skill redirection towards higher-value work. The goal is to help partners reduce manual effort while scaling services without adding headcount.



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Posted by Redmond Channel Partner magazine staff on January 20, 20260 comments


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ServiceNow Taps OpenAI Frontier Models to Power Actionable Enterprise AI

Key Takeaways

  • ServiceNow integrates OpenAI GPT-5.2 to embed context-aware, governed AI directly into enterprise workflows.
  • The collaboration enables enterprises to automate actions using AI-powered summarization, content generation and intelligence search.
  • ServiceNow and OpenAI position generative AI as an execution layer for scalable, responsible enterprise productivity.


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Posted by Redmond Channel Partner magazine staff on January 20, 20260 comments


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WatchGuard Open MDR Targets Faster, High-Margin Managed Security for MSPs

Key Takeaways

  • Open MDR enables MSPs to deliver enterprise-grade managed detection and response across existing security environments.
  • Vendor-agnostic MDR platform consolidates threat detection, investigation and response while preserving prior security investments.
  • WatchGuard Open MDR provides AI-driven automation, 24/7 visibility and unified workflows for SMB security.


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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Delinea and StrongDM Join Forces to Address Identity Security for Agentic AI

Key Takeaways

  • Merger unites Delinea PAM with StrongDM JIT authorization to secure human and agentic AI identities.
  • Unified platform delivers continuous visibility and control across human, non-human and automated infrastructure.
  • Platform aims to becomes central control plane for always-on environments, improving governance, compliance and developer access.


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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Keepit Consolidates Global Channel Organization to Accelerate Partner-Led Growth

Key Takeaways

  • Keepit strengthens global channel organization to support a fully partner-led SaaS go-to-market strategy.
  • Centralized channel enablement and partner economics combine with regional flexibility across Europe and the Americas.
  • Expanded partner recruitment, certifications and joint marketing aim to drive scalable, profitable SaaS data protection growth.


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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Microsoft Details Zero-Downtime Migration Path from Oracle to Azure SQL

Key Takeaways

  • Microsoft and Striim enable zero-downtime Oracle to Azure SQL migration using real-time CDC.
  • Unlimited Database Migration Program supports migrating many databases with zero data loss.
  • Azure SQL managed services help enterprises reduce licensing costs while maintaining mission-critical continuity.


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Posted by Redmond Channel Partner magazine staff on January 14, 20260 comments


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Microsoft Unveils “Community First” Approach to AI Infrastructure Deployment

Key Takeaways

  • Microsoft’s Community First framework prioritizes early community engagement in global AI data center expansion.
  • Commitments include stable electricity bills, job creation, minimal water use, local taxes, AI training.
  • Approach reflects hyperscaler shift toward sustainable, community-partnered AI infrastructure governance and responsible adoption.


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Posted by Redmond Channel Partner magazine staff on January 13, 20260 comments


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Archive Intel Integrates With Microsoft Dynamics 365 to Automate Contact Whitelisting

Key Takeaways

  • Archive Intel integrates Microsoft Dynamics 365 to automate compliant text-message archiving and contact syncing.
  • Automatic trusted-contact identification reduces misclassified messages across compliance and legal review workflows.
  • Context-aware data governance aligns CRM data with Microsoft ecosystem compliance needs in regulated enterprises.


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Posted by Redmond Channel Partner magazine staff on January 12, 20260 comments


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