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RCP Channel BriefingShort Takes from Microsoft’s Channel Community

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Nadella announces changes to Microsoft Team Focusing on Security and Quality

Key Takeaways

  • Hayete Gallot returns to lead Microsoft security amid rising cyber threats and hybrid complexity.
  • Charlie Bell expands oversight with companywide quality initiative improving engineering rigor and reliability.
  • Leadership changes reinforce secure-by-design focus across cloud, AI, productivity, strengthening enterprise trust.
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Posted by Redmond Channel Partner magazine staff on February 04, 20260 comments


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Dragos and Microsoft Expand Partnership to Strengthen Industrial Cybersecurity

Key Takeaways

  • Dragos and Microsoft integrate OT threat detection with Azure and Microsoft Sentinel platforms.
  • Partnership delivers unified IT/OT security operations, improving visibility across industrial and critical infrastructure.
  • Collaboration aligns OT telemetry and threat intelligence with cloud SIEM for faster detection.
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Posted by Redmond Channel Partner magazine staff on February 04, 20260 comments


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ISG Set to Launch New Study, Microsoft AI and Cloud Ecosystem Reports

Key Takeaways

  • ISG launches global study evaluating Microsoft AI and cloud ecosystem partners’ consulting and managed services.
  • Research analyzes Azure, Microsoft 365, data platforms and AI offerings across four service quadrants.
  • ISG Provider Lens reports provide enterprises insight into partner maturity, published July 2026.
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Posted by Redmond Channel Partner magazine staff on February 04, 20260 comments


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Cognizant and Uniphore Partner to Deliver Domain-Specific AI for Enterprise Operations

Key Takeaways

  • Cognizant and Uniphore partner to deliver domain-specific enterprise AI beyond generic experimentation.
  • Business AI Cloud embeds automation, analytics and generative AI directly into core industry workflows.
  • Applied, agentic AI enables operational readiness, productivity and customer experience across regulated industries.
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Posted by Redmond Channel Partner magazine staff on February 02, 20260 comments


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Microsoft Cloud and AI Momentum Drives Strong Second Quarter Results

Key Takeaways

  • Microsoft Q2 FY2026 revenue rose 17% as cloud and AI demand accelerated.
  • Azure growth of 39% drove Microsoft Cloud revenue past $51.5 billion year over year.
  • Results highlight cloud infrastructure and AI platforms as core enterprise IT investment drivers.

Microsoft reported strong second-quarter fiscal 2026 results, driven by continued demand for cloud and AI services across its portfolio. Revenue for the quarter ended Dec. 31, 2025, rose 17 percent year over year to $81.3 billion, while operating income increased 21 percent to $38.3 billion. Net income on a GAAP basis climbed 60 percent to $38.5 billion, reflecting both operating performance and gains related to investments, according to the company.

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Posted by Redmond Channel Partner magazine staff on January 29, 20260 comments


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TMC Acquires The TM Group to Expand Microsoft-Centered Managed Services

Key Takeaways

  • TMC acquires Microsoft partner The TM Group to expand cloud, security, data and ERP services.
  • Acquisition strengthens end-to-end Microsoft consulting, managed services, and public sector, regulated industry capabilities.
  • Deal reflects Microsoft partner consolidation as enterprises seek fewer vendors for long-term digital transformation.
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Posted by Redmond Channel Partner magazine staff on January 29, 20260 comments


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M-Files Refreshes Global Partner Program to Drive Growth and Customer Success

Key Takeaways

  • M-Files refreshes global partner program to drive context-first document management adoption and partner-led growth.
  • Updated M-Files partner framework boosts revenue incentives, enablement resources and collaboration with field sales teams.
  • New channel strategy emphasizes tiered benefits, training, and early product access to improve customer outcomes.
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Posted by Redmond Channel Partner magazine staff on January 28, 20260 comments


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Cisco Launches New 360 Partner Program to Align Channel Strategy for the AI Era

Key Takeaways

  • Cisco 360 Partner Program aligns AI-era partner incentives with customer outcomes across technology lifecycles.
  • New framework emphasizes recurring revenue, customer success and modernization of AI-ready networks and infrastructure.
  • Simplified roles, outcome-based incentives and AI tools support deeper partner engagement beyond resale models.
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Posted by Redmond Channel Partner magazine staff on January 26, 20260 comments


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Cognizant and Typeface Partner to Bring Agentic AI Orchestration to Enterprise Marketing

Key Takeaways

  • Cognizant and Typeface partner to deliver agentic AI orchestration for enterprise marketing modernization.
  • Orchestrated AI agents coordinate ideation, content generation, personalization, deployment and performance optimization.
  • Integrated solutions connect CRM, CMS, CDP systems within brand, data, and governance frameworks.
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Posted by Redmond Channel Partner magazine staff on January 26, 20260 comments


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ConnectWise Acquires zofiQ to Expand AI-Driven Automation for IT Providers

Key Takeaways

  • ConnectWise acquires zofiQ to embed agentic AI automation into PSA workflows for managed service providers.
  • zofiQ’s AI agents enable autonomous IT operations, improving MSP margins by up to 30 percent.
  • The acquisition reflects rising MSP demand for agentic AI as an operational execution layer.

ConnectWise has announced its acquisition of zofiQ, a company focused on AI-powered automation, in a move designed to strengthen ConnectWise’s platform for managed service providers and IT solution firms. The acquisition is expected to bring zofiQ’s agentic AI technology into the ConnectWise PSA workflows, enabling more autonomous handling of routine IT operations, service workflows and decision support. The addition of zofiQ has already helped MSPs achieve up to a 30 percent margin improvement with skill redirection towards higher-value work. The goal is to help partners reduce manual effort while scaling services without adding headcount.

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Posted by Redmond Channel Partner magazine staff on January 20, 20260 comments


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ServiceNow Taps OpenAI Frontier Models to Power Actionable Enterprise AI

Key Takeaways

  • ServiceNow integrates OpenAI GPT-5.2 to embed context-aware, governed AI directly into enterprise workflows.
  • The collaboration enables enterprises to automate actions using AI-powered summarization, content generation and intelligence search.
  • ServiceNow and OpenAI position generative AI as an execution layer for scalable, responsible enterprise productivity.

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Posted by Redmond Channel Partner magazine staff on January 20, 20260 comments


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WatchGuard Open MDR Targets Faster, High-Margin Managed Security for MSPs

Key Takeaways

  • Open MDR enables MSPs to deliver enterprise-grade managed detection and response across existing security environments.
  • Vendor-agnostic MDR platform consolidates threat detection, investigation and response while preserving prior security investments.
  • WatchGuard Open MDR provides AI-driven automation, 24/7 visibility and unified workflows for SMB security.

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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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