The management of services by IT departments is the subject of an August 2007 report by the Aberdeen Group. The report focuses on companies that use IT Infrastructure Library (ITIL)-based approaches, which is a set of best practices for IT. The report specifically hones in on an ITIL discipline called IT Service Management (ITSM).
- By Kurt Mackie
- October 25, 2007
Microsoft added a new server to its lineup today, this one aimed at the growing mobile technology market.
- By Keith Ward
- October 23, 2007
Microsoft has signed its first patent protection deal with a Linux vendor based in Asia.
- By Keith Ward
- October 23, 2007
Redmond reveals that it's working on a stripped-down version of the Windows kernel that would dramatically reduce its footprint.
- By Keith Ward
- October 22, 2007
Microsoft agreed to obey key parts of a 2004 antitrust ruling upheld by EU appeals court, cutting royalties and handing information over to open source developers.
- By The Associated Press
- October 22, 2007
Four states press federal court to extend by five years oversight of the software company that began in 2002 as part of a landmark antitrust settlement.
- By The Associated Press
- October 22, 2007
The Windows Automatic Update might be a patch management and change control issue, observers say.
- By Jabulani Leffall
- October 19, 2007
Upgrade exam for MCSEs contains material based on pre-release version of Windows 2008, according to Microsoft.
- By Michael Domingo
- October 18, 2007
Microsoft's "Unified Communications" suite of products aims to blur the distinction between electronic and voice communications.
- By Keith Ward
- October 16, 2007
The Supreme Court rejected an appeal by Microsoft and a unit of Best Buy to dismiss a lawsuit alleging violation of racketeering laws.
- By The Associated Press
- October 15, 2007
In October, for the second time in as many months, Microsoft's "Patch Tuesday" gave way to "Exploit Wednesday."
- By Jabulani Leffall
- October 12, 2007
Open source software (OSS) is not so much the underdog in the IT world, according survey findings announced by Barracuda Networks, a provider of e-mail and Web security appliances.
- By Will Kraft
- October 12, 2007
Recently discovered security hole in Windows XP and Windows Server 2003 uses Internet Explorer (IE) 7 as the attack vector; fix is coming.
- By Keith Ward
- October 11, 2007
Microsoft rolled out six security bulletins on its "Patch Tuesday" today, one fewer than expected.
- By Jabulani Leffall
- October 09, 2007
On Friday, we presented the first installment of the "Top 10 Overlooked Features of Windows Server 2008." Today is part two. These are technologies included in Windows 2008 that you may not have heard much about, but could make your life as a Windows IT pro a lot easier.
- By Keith Ward
- October 08, 2007