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Managed Service Providers


A Milepost on Partners' Road to Recurring Revenue

How fast are Microsoft partners transitioning to managed services, and what are the most critical components of a managed services offering? A survey reveals some critical details.

Microsoft Adds Free Upgrade Perks to Windows 10 CSP Program

Microsoft has rolled out another benefit for organizations participating in its pay-as-you-go Windows 10 program: free upgrades to Windows 10 for older PCs.

Equal Parts Aggression, Touchy-Feely-ness Out of Kaseya at Connect 2016

WEB EXCLUSIVE: New product enhancements and expansions announced at the conference take aim at Kaseya's competitors, even as CEO Fred Voccola promises collaboration.

5 Things the Cloud Changes for Microsoft Partners

You may have noticed Microsoft (and other cloud providers) usurping traditional partner services like migration. Get used to it.

Analysis: IT Services a Double-Edged Sword for Xerox

The century-old company joins the likes of HP this year with its decision to separate its hardware and services units.

Veeam Plans New Portal To Ease DRaaS Rollouts for Partners

Backup and disaster recovery (DR) software provider Veeam is looking to make it easier for traditional partners to become Backup-as-a-Service providers with a new cloud-based tool.

Google Incents Partners To Nab Office 365 Customers

Google is calling on its 13,000 partners to convince midsized enterprises to give Google Apps a try.

Analysis: The Top 4 Security Worries of MSPs

The No. 1 reason for a customer to fire you, the partner, is loss of data. Here's how to make sure that doesn't happen.

MSP Best Practices for the New IT Landscape

The MSP model continues to come into its own. We look at what's changed in the MSP landscape in recent years and talk to industry experts about what MSPs can do now to succeed. 

AWS Partner Program Makes Room for MSPs, SaaS Providers

Amazon Web Services (AWS) Inc. recently announced several enhancements to its partner network, including an expansion of partner resources and the addition of programs aimed at managed services providers and SaaS-focused partners.

Dispatch from ChannelCon: ChannelCon-fused

As Howard finds at this year's CompTIA partner convention, yes, there's still a channel. But there's also something else.

N-Able and LPI Deals Signal an MSP Milestone

Besides shaking up the RMM landscape, the acquisitions -- just weeks apart -- are a sign that IT heavyweights are starting to pay closer attention to the MSP market.

Parallels Overhauls Platform, Launches APS 2.0 and Cloud Storage

Parallels on Tuesday unveiled an overhaul of its channel-focused platform for delivering cloud-based services to SMB customers.

Introducing the RCP/Rocket Award for IT Services Companies

Is your IT services firm's recent history a great growth story? Redmond Channel Partner and consultancy Revenue Rocket want to hear about it for the first-ever Excellence in Growth Award.

For Windows Server 2012, Microsoft Puts Hosting Partners First

Hosting services providers have always been important stakeholders in Windows Server development. With the 2012 version and its Cloud OS emphasis, Microsoft hosters' needs come to the fore.