Managed Service Providers


Azure Expert Ergo Scores AWS, VMware Chops with Asystec Buy

Two Ireland-based MSPs are combining their cloud expertise in an acquisition announced this month valued at $28.6 million.

Pax8 Acquires Microsoft CSP Indirect Provider TVG

Microsoft indirect provider Pax8 announced its plan to acquire TVG, an indirect partner within Microsoft's Cloud Solution Provider (CSP) program.

State of the Channel Report: We're in the Midst of a Big-Three Channel Pivot

Three industry trends are "redefining the current state of the channel," say researchers at Ingram Micro Cloud.

What's Keeping MSPs Up at Night: Competition, Tough Clients and Vendor Costs

Pandemic-driven business conditions have been a boon for MSPs, but all that growth comes with significant hurdles.

The Case for Windows 11 Will Be Made with Security and Telemetry

Steering a Windows 11 move will be rough without measuring the gains or losses along the way, so says Cambridge, Mass.-based Microsoft partner Aternity.

Datto's Disaster Recovery Product for Azure MSPs Hits the Market

Disaster recovery specialist Datto has launched a new product to help Microsoft Azure MSPs protect customers' data against security breaches, ransomware and outages.

New Microsoft 365 Monitoring Platform Helps MSPs Avoid the 'Logo Blame Game'

Martello Technologies has announced a new platform to help partners manage their customers' Microsoft 365 and Microsoft Teams deployments.

As SMBs Drive a Cloud Surge, Partners Must Turn to Automation to Support It

As the world shut down last year, business at SkyKick -- a 100 percent partner-focused company providing cloud automation and management tools -- boomed.

Microsoft Partner Nerdio Talks Windows 365 and Cloud PC

Microsoft's upcoming desktop-as-a-service offering is "nothing but opportunity" for partners, according to Vadim Vladimirskiy, Nerdio's founder and CEO.

Kaseya Unlocking REvil-Encrypted Data Using Universal Key

IT solutions firm Kaseya is now using a "universal decryptor key" for customers affected by a REvil ransomware attack.

Microsoft Tests Giving MSPs 'Just-in-Time' Access for Azure Lighthouse

Azure Lighthouse has a new feature in preview that potentially adds to the trust relationship between MSPs and their customers.

Ransomware Hits Kaseya VSA, Affecting Dozens of MSPs

About 60 MSPs and almost 1,500 of their business customers may have been affected by a ransomware attack targeting Kaseya's VSA management solution.

Microsoft's Top 350 U.S. Partners

Who are the best Microsoft U.S. partners? You'll find them in this list of the top 350 Microsoft partners, from global systems integrators to data specialists to regional operators.

Gartner: 'Days of the Manual Service Desk Are Numbered'

The best managed workplace services providers are automating the heck out of their service desks, Gartner analysts argue in a recent Magic Quadrant report.

Deloitte, Wipro and Accenture Among Top MSPs for Cloud's Big 3

A Gartner report identifies the top partners offering assistance to customers of the industry's biggest cloud computing platforms -- namely Azure, AWS and Google.