News

Soffront Introduces Updated CRM Software

Soffront Software Inc., a provider of CRM software, announced the release of the latest version of its TrackWeb CRM software, TrackWeb CRM 6.0.

TrackWeb CRM is a set of four integrated components: defect tracking, help desk management, sales force automation, and knowledge management. These Web-based components can be used individually or as an integrated, turnkey CRM management solution.

TrackWeb provides action buttons to guide users to possible next actions, leading them to the desired path per customer's workflow needs. Possible next actions can be configured for each individual user group, according to the customers' specific workflow model. TrackWeb integrates with popular version control systems and provides full-featured calendar and task lists.

Contact Soffront Software, (510) 413-9000, www.soffront.com.

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

Featured

  • Microsoft Starts Countdown to Dynamics GP End-of-Support

    Dynamics GP, Microsoft's venerable enterprise resource planning (ERP) solution for midsized businesses, is set to lose support in four years.

  • Image of a futuristic maze

    The 2024 Microsoft Product Roadmap

    Everything Microsoft partners and IT pros need to know about major Microsoft product milestones this year.

  • Windows Recall Preview Starts Rolling Out with Windows 11 24H2

    Microsoft on Tuesday began rolling out Windows 11 version 24H2, describing the update as a "full OS swap that contains new foundational elements required to deliver transformational Al experiences and exceptional performance."

  • An image of planes flying around a globe

    2024 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.

Most   Popular