RCP Tech Library

Free White Papers from our Sponsors

• Managing Technicians in an MSP Business for Profitability - MSP Playbook - Part One

  This three Part MSP Playbook provides practical advice for managing technicians in an MSP business for profitability. Read now!

• Managing Technicians in an MSP Business for Profitability - MSP Playbook - Part Two

  This three Part MSP Playbook provides practical advice for managing technicians in an MSP business for profitability. Read now!

• How to Plan for Disaster Recovery

  In this paper learn how to shape your decisions when it comes to planning for IT disaster recovery. Read now!

• Managing Technicians in an MSP Business for Profitability - MSP Playbook - Part One

  This three Part MSP Playbook provides practical advice for managing technicians in an MSP business for profitability. Read now!

• Axcient/eFolder Harnesses Software and the Cloud to Support Mobile Security, File Sync, Backup, Disaster Recovery, and Business Continuity Needs

  Read this Q&A with Matt Nachtrab, CEO Axcient/eFolder Inc., to learn how MSPs can harness software and the cloud to support business continuity.

• Accelerate Growth and Profitability with Office 365 Migrations and Ongoing Cloud Services

  Learn how savvy MSPs are building profitable cloud practices around Office 365 migrations and ongoing services.

• In the Age of Customer Experience, Is It Time For a New Database?

  Customers are interacting with your clients more while transacting less, but still raising their expectations for amazing experiences higher than ever.

• Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

  Get the details of Microsoft 365's key features and benefits, and learn why it's the next logical solution for your customers' environments.

• How to Sell Microsoft Azure

  Wondering how to make the best sales pitch for Microsoft Azure? We will give you seven excellent ways to start the conversation.

• 8 Ways to Take Control of Your Business: Choosing the Right Support Tools

  Learn how you can grow your business with tools to help you identify customer needs, simplify accounting and ensure software reliability and security.

• 8 Ways to Take Control of Your Technician's Efficiency

  Learn how you can make it easier for techs to create tickets, collaborate with teammates, and easily access info while on site visits.

• Netpath Shortfall of Traceroute

  We review how traceroute works, take a look at some common problems, learn how to make the most of it, and introduce an alternative solution.

• Ten Steps to Proactive Security

  Examine how serious the state of cybersecurity has become, and what the industry needs to change to more proactively fight against cybercriminals.

• Ten Steps to Proactive Security

  Examine how serious the state of cybersecurity has become, and what the industry needs to change to more proactively fight against cybercriminals.

• Netpath Shortfall of Traceroute

  We review how traceroute works, take a look at some common problems, learn how to make the most of it, and introduce an alternative solution.

• How to Make Money in the Cloud

  Think you can't make money in the cloud? Think again. Packaged right, cloud services can be a lucrative practice area for your technology business!

• Why (and How) to Sell Cloud Services

  Solution providers with cloud services make more than 50% recurring revenue and 1.5 times the profit of their peers. Get your share of the money pie.