RCP Tech Library

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    Axcient/eFolder Harnesses Software and the Cloud to Support Mobile Security, File Sync, Backup, Disaster Recovery, and Business Continuity Needs

    Read this Redmond Channel Partner Profile Q&A with Matt Nachtrab, CEO Axcient/eFolder Inc., to find out how MSPs can harness software and the cloud to support business continuity for their customers with technology. Learn more!

  • Accelerate Growth and Profitability with Office 365 Migrations and Ongoing Cloud Services

    Learn how savvy MSPs are building profitable cloud practices around Office 365 migrations and ongoing services? This whitepaper explores the role of tools from BitTitan, SkyKick, and Microsoft, revealing best-practices for maximum profitability and growth.

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    In the Age of Customer Experience, Is It Time For a New Database?

    Digital transformation is changing everything about the way customers engage with your clients. Modern customers are interacting with your clients more while transacting less. But at the same time, their expectations for amazing experiences are higher than ever. Learn more.

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    Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

    Get the details of Microsoft 365’s key features and benefits. Why Microsoft 365 is the next logical solution for your customer’s environments and how it can help you manage your tenants and organizations more efficiently. Learn more.

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    How to Sell Microsoft Azure

    Wondering how to make the best sales pitch for Microsoft Azure? We will give you seven excellent ways to start the conversation. In the eBook, we explain the benefits of Azure such as its growth; ease of use and the way its set up for disaster recovery. Learn more.

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    8 Ways to Take Control of Your Business: Choosing the Right Support Tools

    Read this eBook to learn how you can improve efficiency and grow your business with support tools to help you identify customer needs, simplify accounting and ensure software reliability and security. Learn more today.

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    8 Ways to Take Control of Your Technician's Efficiency

    Read this eBook to learn about the ways you can enhance technicians’ efficiency by making it easier for techs to create tickets, collaborate with teammates, and easily access info while on site visits. Learn more.

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    Ten Steps to Proactive Security

    Examine how serious the state of cyber security has become, and what the industry needs to do to change how we think about security to enable more proactively fight against cybercriminals. This paper outlines ten steps to help get there. Learn more.

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    Netpath Shortfall of Traceroute

    Traceroute quickly shows you what network devices your traffic is going through to reach a destination, and gives an indication of what each of those devices’ performance is. We review how traceroute works, take a look at some common problems, learn how to make the most of traceroute, and introduce an alternative solution. Learn more.

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    Netpath Shortfall of Traceroute

    Traceroute quickly shows you what network devices your traffic is going through to reach a destination, and gives an indication of what each of those devices’ performance is. We review how traceroute works, take a look at some common problems, learn how to make the most of traceroute, and introduce an alternative solution. Learn more.