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RCP Channel BriefingShort Takes from Microsoft’s Channel Community

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ServiceNow Taps OpenAI Frontier Models to Power Actionable Enterprise AI

Key Takeaways

  • ServiceNow integrates OpenAI GPT-5.2 to embed context-aware, governed AI directly into enterprise workflows.
  • The collaboration enables enterprises to automate actions using AI-powered summarization, content generation and intelligence search.
  • ServiceNow and OpenAI position generative AI as an execution layer for scalable, responsible enterprise productivity.

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Posted by Redmond Channel Partner magazine staff on January 20, 20260 comments


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WatchGuard Open MDR Targets Faster, High-Margin Managed Security for MSPs

Key Takeaways

  • Open MDR enables MSPs to deliver enterprise-grade managed detection and response across existing security environments.
  • Vendor-agnostic MDR platform consolidates threat detection, investigation and response while preserving prior security investments.
  • WatchGuard Open MDR provides AI-driven automation, 24/7 visibility and unified workflows for SMB security.

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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Delinea and StrongDM Join Forces to Address Identity Security for Agentic AI

Key Takeaways

  • Merger unites Delinea PAM with StrongDM JIT authorization to secure human and agentic AI identities.
  • Unified platform delivers continuous visibility and control across human, non-human and automated infrastructure.
  • Platform aims to becomes central control plane for always-on environments, improving governance, compliance and developer access.

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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Keepit Consolidates Global Channel Organization to Accelerate Partner-Led Growth

Key Takeaways

  • Keepit strengthens global channel organization to support a fully partner-led SaaS go-to-market strategy.
  • Centralized channel enablement and partner economics combine with regional flexibility across Europe and the Americas.
  • Expanded partner recruitment, certifications and joint marketing aim to drive scalable, profitable SaaS data protection growth.

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Posted by Redmond Channel Partner magazine staff on January 15, 20260 comments


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Microsoft Details Zero-Downtime Migration Path from Oracle to Azure SQL

Key Takeaways

  • Microsoft and Striim enable zero-downtime Oracle to Azure SQL migration using real-time CDC.
  • Unlimited Database Migration Program supports migrating many databases with zero data loss.
  • Azure SQL managed services help enterprises reduce licensing costs while maintaining mission-critical continuity.

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Posted by Redmond Channel Partner magazine staff on January 14, 20260 comments


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Microsoft Unveils “Community First” Approach to AI Infrastructure Deployment

Key Takeaways

  • Microsoft’s Community First framework prioritizes early community engagement in global AI data center expansion.
  • Commitments include stable electricity bills, job creation, minimal water use, local taxes, AI training.
  • Approach reflects hyperscaler shift toward sustainable, community-partnered AI infrastructure governance and responsible adoption.

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Posted by Redmond Channel Partner magazine staff on January 13, 20260 comments


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Archive Intel Integrates With Microsoft Dynamics 365 to Automate Contact Whitelisting

Key Takeaways

  • Archive Intel integrates Microsoft Dynamics 365 to automate compliant text-message archiving and contact syncing.
  • Automatic trusted-contact identification reduces misclassified messages across compliance and legal review workflows.
  • Context-aware data governance aligns CRM data with Microsoft ecosystem compliance needs in regulated enterprises.

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Posted by Redmond Channel Partner magazine staff on January 12, 20260 comments


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Microsoft Introduces Agentic AI Capabilities to Automate Core Retail Operations

Key Takeaways

  • Microsoft unveils agentic AI to automate retail functions across merchandising, inventory and operations.
  • Copilot Checkout, Brand Agents and catalog enrichment agents enable autonomous, AI-driven retail execution.
  • Agentic AI positions Microsoft’s retail stack as a system of action, improving agility and customer experience.

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Posted by Redmond Channel Partner magazine staff on January 12, 20260 comments


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Snowflake Intends to Acquire Observe to Add AI-Powered Observability at Scale

Key Takeaways

  • Snowflake plans to acquire Observe to add AI-powered observability and troubleshooting capabilities.
  • Acquisition integrates logs, metrics and tracing to accelerate root-cause analysis in enterprises.
  • Embedding observability in Snowflake reduces tool sprawl, lowers costs and improves cloud-native system visibility.

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Posted by Redmond Channel Partner magazine staff on January 09, 20260 comments


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Fiserv and Microsoft Expand Collaboration to Accelerate AI-Driven Innovation

Key Takeaways

  • Fiserv and Microsoft expand AI partnership to embed generative AI across financial services platforms.
  • Collaboration leverages Microsoft 365 Copilot and Azure AI to enhance operational efficiency.
  • Integrated agentic AI stack helps banks move from pilots to production while meeting security and regulatory requirements.

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Posted by Redmond Channel Partner magazine staff on January 08, 20260 comments


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Cognizant Completes Acquisition of 3Cloud to Expand Azure and AI Services

Key Takeaways

  • Cognizant acquires 3Cloud, forming a highly credentialed Microsoft Azure and AI services partner.
  • 3Cloud strengthens Azure data, analytics, and AI engineering for cloud-native, production-ready AI solutions.
  • Combined firm offers end-to-end Azure transformation with 20,000-plus Azure-certified specialists.

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Posted by Redmond Channel Partner magazine staff on January 05, 20260 comments


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Cognizant and Microsoft Expand Partnership to Accelerate Enterprise AI Transformation

Cognizant and Microsoft have expanded their long-standing partnership to help enterprises accelerate AI transformation and deliver what the companies describe as frontier firm experiences—organizations that embed AI deeply across operations rather than limiting it to isolated pilots. The collaboration will embed agentic AI and Copilot into mission-critical workflows. Along with this, the partnership expands the Cognizant Neuro AI Suite of offerings and combines Microsoft's trusted cloud and AI with Cognizant's industry platforms. Other improvements in the pipeline include scaling up Azure, Azure AI Foundry, MS 365 Copilot, GitHub and related technologies.

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Posted by Redmond Channel Partner magazine staff on December 19, 20250 comments


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