eConvergent Brings Enterprise Online CRM Services
- By Scott Bekker
- May 03, 2000
eConvergent Inc., a business solution provider for e-business customer interaction, released a suite of enterprise support services that will enable companies to focus on their core business.
CRMS system security provides security on many levels. Managed Service Center (MSC) Premise security provides physical security; Physical Network Security via private network provides secured transmission of data; and Application Level Security and Segmentation provide secured access to data with partitioned and segmented client databases.
An R&D laboratory tests new technologies and processes, and customer care provides technical support around the clock. The eConvergent CRMS service integrates all forms of communication into a single technology infrastructure for customer contact centers.
Contact eConvergent, (888) CRM-FAST, www.econvergent.com.
Scott Bekker is editor in chief of Redmond Channel Partner magazine.