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Amdocs and Microsoft Collaborate to Deliver AI-Accelerated Application Solutions
At MWC 2026, Amdocs announced a collaboration with Microsoft to bring AI-accelerated application capabilities to communications service providers and enterprises. The initiative is designed to integrate advanced AI services with cloud-native application environments, enabling faster innovation and more efficient operations. The collaboration uses Amdocs Agentic services into coordinated multi-agent workflows. Leveraging Microsoft services include Foundry, Azure, Migration Agents, GitHub Copilot and Fabric IQ, the agents aim to automate and orchestrate modernization activities to enterprises at scale.
The collaboration centers on leveraging Microsoft’s AI and cloud platforms alongside Amdocs’ expertise in telecommunications software and services. As telecom operators modernize networks and customer engagement systems, AI is increasingly embedded into billing, customer care, network optimization and service orchestration workflows. By aligning with Microsoft, Amdocs aims to enhance application performance and intelligence while supporting scalable cloud adoption.
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Posted by Redmond Channel Partner magazine staff on March 02, 2026