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M-Files Refreshes Global Partner Program to Drive Growth and Customer Success
M-Files has unveiled a refreshed global partner program aimed at accelerating partner growth and improving customer outcomes as demand for context-first document management continues to rise. The updated program expands incentives, enablement resources and collaboration with M-Files’ field sales teams, reinforcing the company’s partner-first go-to-market strategy. M-Files operates heavily through solution providers, and the enhancements are designed to help partners scale adoption while delivering stronger customer support. Key updates to the partner program include greater revenue potential, exclusive resource enablement, innovation access and stronger collaborations. The new update aims to unlock a new chapter of long-term success and growth for customers.
The program is being led by Mike O’Neill, who joined M-Files in late 2025 as global vice president of channel and alliances. Under his leadership, the framework emphasizes tiered benefits, deeper joint planning with sales teams, and earlier access to product innovations. M-Files says these changes will help partners increase deal velocity, strengthen expertise through training and certifications and differentiate with advanced document management capabilities. Channel-led growth remains a priority across enterprise software, particularly as vendors seek efficient scale and localized expertise. The updated M-Files partner program reflects that trend, positioning partners as a primary engine for expanding adoption and long-term customer success.
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Posted by Redmond Channel Partner magazine staff on January 28, 2026