Barney's Blog

Blog archive

Service Pack Support Extended (a Little)

Until this week, when a Service Pack stopped being supported it actually stopped being supported. Under a new policy, when a Service Pack stops being supported, Microsoft will offer limited support in the form of quick and dirty troubleshooting.

But Microsoft will only go so far. If it can't fix the problem quickly, it will advise customers to move onto the next Pack or product revision.

This policy will be welcome news to Windows XP SP2 and Windows 2000 users for which support ends this July.

How long should Microsoft support its products? You tell me at [email protected].

Posted by Doug Barney on April 14, 2010


Featured

  • Microsoft Appoints Althoff as New CEO for Commercial Business

    Microsoft CEO and chairman Satya Nadella on Wednesday announced the promotion of Judson Althoff to CEO of the company's commercial business, presenting the move as a response to the dramatic industrywide shifts caused by AI.

  • Broadcom Revamps VMware Partner Program Again

    Broadcom recently announced a significant update regarding its VMware Cloud Service Provider (VCSP) program, coinciding with the release of VMware Cloud Foundation (VCF) 9.0, a key component in Broadcom’s private cloud strategy.

  • Closeup of the new Copilot keyboard key

    Microsoft Updates Copilot To Add Context-Sensitive Agents to Teams, SharePoint

    Microsoft has rolled out a new public preview for collaborative "always on" agents in Microsoft 365 Copilot, bringing enhanced, context-aware tools into Teams channels, meetings, SharePoint sites, Planner workstreams and Viva Engage communities.

  • Windows 365 Cloud Apps Now Available for Public Preview

    Microsoft announced this week that Windows 365 Cloud Apps are now available for public preview. This aims to allow IT administrators to stream individual Windows applications from the cloud, removing the need to assign Cloud PCs to every user.