Managed Service Providers


Microsoft's Top 350 U.S. Partners

Who are the best Microsoft U.S. partners? You'll find them in this list of the top 350 Microsoft partners, from global systems integrators to data specialists to regional operators.

Gartner: 'Days of the Manual Service Desk Are Numbered'

The best managed workplace services providers are automating the heck out of their service desks, Gartner analysts argue in a recent Magic Quadrant report.

Deloitte, Wipro and Accenture Among Top MSPs for Cloud's Big 3

A Gartner report identifies the top partners offering assistance to customers of the industry's biggest cloud computing platforms -- namely Azure, AWS and Google.

Microsoft Issues Preview of Azure Backup Explorer

Microsoft's Backup Explorer tool for Azure, which is designed to monitor backups across an organization's "estate," is now available as a preview.

Google Launches Beta of Managed Active Directory Service

Google is test-driving a new service that effectively makes it a managed service provider of Microsoft's Active Directory product.

MSP Adds Support for Microsoft's Managed Desktop Solution

Microsoft's Managed Desktop service has a new partner backer in the form of London-based IT Lab Group.

Microsoft Offers To Manage Windows 10 Desktops for Orgs

A new service called Microsoft Managed Desktop (MMD) lets organizations offload the task of managing their Windows 10 desktops, from the initial provisioning process to routine patching, to Microsoft.

ConnectWise Acquires an Industry Jewel with HTG

Almost every technology provider provides some professional and business development guidance for its channel partners in conferences and webinars, but ConnectWise always stood out.

Rackspace Shakes Up Managed Services with Datapipe Acquisition

In a move that combines two major providers of managed hosting and cloud services, Rackspace this week announced it is acquiring rival Datapipe in its biggest acquisition to date.

Report Finds Where Partners Are Falling Short in Cloud

Most partners are not investing enough resources to take full advantage of the cloud opportunity, despite owing an ever-growing proportion of their revenues to cloud-based sales.

Kaseya-ConnectWise Spat Means Interesting Times in MSP Tools Land

A lot of money in the pockets of the major MSP tools companies means investors see opportunity, and opportunity means winners and losers -- and open conflict.

A Milepost on Partners' Road to Recurring Revenue

How fast are Microsoft partners transitioning to managed services, and what are the most critical components of a managed services offering? A survey reveals some critical details.

Microsoft Adds Free Upgrade Perks to Windows 10 CSP Program

Microsoft has rolled out another benefit for organizations participating in its pay-as-you-go Windows 10 program: free upgrades to Windows 10 for older PCs.

Equal Parts Aggression, Touchy-Feely-ness Out of Kaseya at Connect 2016

WEB EXCLUSIVE: New product enhancements and expansions announced at the conference take aim at Kaseya's competitors, even as CEO Fred Voccola promises collaboration.

5 Things the Cloud Changes for Microsoft Partners

You may have noticed Microsoft (and other cloud providers) usurping traditional partner services like migration. Get used to it.