Dimension Data is capitalizing on the growing demand for Microsoft Lync with a new managed services offering.
Dimension Data, one of Microsoft's largest global partners, announced the new service during the Microsoft Lync conference this week in San Diego.
The service includes application support for Lync 2010 and Lync 2013, hardware support, patch notifications, service management and administration. The company will leverage its access to Microsoft Premier Support for Lync Partners to make the offering robust.
"We have already received great interest in the [Lync] platform," said Peter Menadue, Dimension Data's general manager for Microsoft Solutions, in a statement explaining the reasoning behind the new service. Menadue said Dimension Data customers have been eager to try high-definition video conferencing, Skype federation and overall architectural improvements in Lync 2013.
The managed services for Lync complement several of Dimension Data's existing managed services offerings, including Cloud Services for Lync, Managed Services for IPT and Managed Services for Visual communications.
Posted by Scott Bekker on February 20, 2013 at 11:58 AM
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