AvePoint has expanded its Confidence Platform with broader multi-SaaS data protection and governance for agentic AI.
The update adds backup support for Monday.com, DocuSign, Smartsheet, Okta, Confluence and Google GCP VMs, alongside a new Operational Efficiency Command Center that measures the ROI of governance and security practices. The platform also introduces visibility into Microsoft Copilot Studio agents, allowing IT teams to monitor compliance and access levels across AI-driven workflows.
The revamped platform "is built to go beyond traditional, disconnected backup solutions, extending seamlessly across complex multi-cloud environments to power next-gen information lifecycle management, security and visibility under one control framework," said John Peluso, AvePoint CTO. "Expanding AvePoint’s SaaS data protection capabilities across these prominent platforms is a natural next step for the Confidence Platform’s evolution."
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 14, 20250 comments
Enavate, a Microsoft partner focused on business development, has unveiled Enavate AI, an AI companion for Microsoft Dynamics GP that provides real-time insights and natural language queries within the ERP's interface.
Users can ask questions like “What’s our AR balance?” and receive instant, context-based responses, according to the company. The system connects Dynamics GP data with Microsoft Fabric for secure analytics and uses Entra ID for access control and governance.
Some key features include real-time answers in simple-to-understand English, less manual filtering for optimal efficiency and access to organizational insights. By offering AI-driven reporting and compliance controls within existing infrastructure, Enavate aims to extend Dynamics GP’s viability in the AI era. Enavate promises that all of its AI's outputs are traceable and compliant, presenting a secure and scalable solution to organizations.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 13, 20250 comments
Talkdesk has expanded its partnership with Microsoft by embedding Talkdesk for Microsoft Teams and making its Customer Experience Automation (CXA) platform available on the Azure Marketplace.
The Teams integration enables agents and supervisors to access omnichannel routing, presence syncing and customer data within the Teams interface. Meanwhile, CXA brings AI-driven orchestration to customer interactions, offering prebuilt AI agents that automate workflows without requiring a rip-and-replace of existing infrastructure.
Talkdesk CXA can easily be deployed without disrupting any existing systems. By positioning CXA within both Teams and Azure Marketplace, Talkdesk is aligning with enterprises that want integrated, AI-driven solutions delivered inside their existing collaboration and cloud ecosystems.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 01, 20250 comments
WatchGuard Technologies has introduced FireCloud Total Access, a hybrid secure access service edge (SASE) platform designed to bring enterprise-grade security to managed service providers (MSPs) and smaller IT teams. Delivered through WatchGuard Cloud, the service combines secure web gateway (SWG), firewall-as-a-service (FWaaS), zero trust network access (ZTNA), and identity management in a single platform. The company says the solution reduces the need for VPNs and hardware, making deployment faster for hybrid workforces.
WatchGuard is positioning FireCloud as a midmarket-friendly option with a lighter operational footprint. This could make it attractive for MSPs supporting SMB clients that lack the resources to deploy complex SASE architectures. FireCloud total access is available through the WatchGuard Partner portal.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 26, 20250 comments
Microsoft has relaunched its Marketplace, merging AppSource and Azure Marketplace into a single platform that now features a dedicated category for AI apps and agents. The reimagined portal features over 3,000 AI-driven solutions from partners, all governed by Microsoft’s existing compliance and security controls. The Marketplace is integrated directly into Microsoft products, allowing customers to discover, provision and deploy partner solutions without leaving the cloud environment.
The update reflects the growing role of marketplaces in enterprise IT procurement. By spotlighting AI agents, software designed to act autonomously in workflows, Microsoft positions its Marketplace as both a distribution channel and an AI adoption accelerator. The solution aims to bring Azure sales towards customer cloud commitments that can bring long-term deals.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 26, 20250 comments
CyberFOX and MSP Process have announced a strategic partnership to integrate dual identity verification into managed service provider (MSP) environments. Under the agreement, CyberFOX will resell MSP Process’s end-user and technician verification technology, which uses two-way authentication to confirm identities and block impersonation attempts. The tools are designed to mitigate risks from voice-based phishing attacks, a growing tactic in which attackers pose as IT staff or clients to gain unauthorized access.
By combining privileged access management with proactive identity validation, CyberFOX and MSP Process aim to deliver a comprehensive, tailored solution designed specifically for MSPs and their customers. With the growth in voice-based phishing schemes, attackers target end users to gain unauthorized access. CyberFOX specializes in privileged access management, while MSP enables process identity verification to deliver efficiency, security and compliance.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 25, 20250 comments
ServiceNow has rolled out its Zurich release, introducing new capabilities to the ServiceNow AI Platform designed to scale enterprise AI use. Key additions include the AI Central Tower for centralized governance, RaptorDB for high-performance data unification and enhanced workflow automation across IT, HR and customer service functions. The update also strengthens ServiceNow’s Responsible AI framework with features for transparency and compliance.
The release comes as enterprises accelerate AI adoption but struggle with fragmented governance. By pairing workflow automation with governance and unified data, ServiceNow is positioning its AI platform as both a productivity driver and a compliance safeguard in large-scale enterprise environments. The release is generally available and can be found in the ServiceNow store.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 25, 20250 comments
Netrio has launched the
next release of its NetrioNow platform, designed to reframe how MSPs deliver IT and security support.
The platform integrates automation, AI-powered enrichment tools, governance frameworks and risk compliance modules into a unified portal. Customers can manage tickets, monitor risks, access dashboards and run compliance checks in real time. The update also introduces predictive AI models for proactive cybersecurity and data-driven insights.
The move reflects pressure on MSPs to modernize amid rising demand for automation and self-service. Netrio's approach, which combines AI with customer empowerment, highlights how midmarket-focused MSPs are trying to differentiate themselves in a crowded field.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 23, 20250 comments
Commvault has joined forces with BeyondTrust to enhance privileged access security within backup and disaster recovery operations. Their collaboration integrates BeyondTrust Password Safe PAM with the Commvault Cloud cyber resilience platform, enabling centralized credential management. Just-in-time access is supported, temporary credentials can be issued for specific tasks and full audit trails are maintained to help with compliance obligations.
The move responds to growing risks associated with human and non-human identities, such as scripts, applications and automated agents, which form a large and often vulnerable attack surface. By combining backup data protection with robust identity security controls, organizations can more effectively defend against threats related to stolen credentials or unauthorized access. The integration offers centralized credential management, Just-In-Time (JIT) access, stronger audit and compliance capabilities and better cyber resilience via Commvault Cloud. The new product is available globally.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI.
Posted by Redmond Channel Partner magazine staff on September 23, 20250 comments
Workday and Microsoft announced a partnership to unify AI agent management across their platforms. The integration connects Workday’s Agent System of Record with Microsoft Entra Agent ID, enabling enterprises to verify agent identities and assign business context.
Customers building AI agents in Azure AI Foundry or Copilot Studio can now register and manage them centrally in Workday ASOR. The companies stated that their goal is to mitigate risks associated with fragmented governance and ensure the secure deployment of autonomous agents to allow organizations to focus on results.
The move comes from growing concerns about the oversight of AI agents and tracking control. Microsoft’s entry into AI identity management reflects broader industry debates on securing generative AI. This integration allows customers to seamlessly register agents on an open ecosystem, enhance human-agent collaboration, improve security and gain measurable ROI from actionable insights.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI.
Posted by Redmond Channel Partner magazine staff on September 22, 20250 comments
TrustedTech (previously Trusted Tech Team) has officially transitioned from a licensing specialist into a full-service technology partner.
Last month, the Microsoft Managed Partner kicked off a rebrand and relaunch of its website to reflect broader ambitions in AI integration, infrastructure modernization, cloud optimization and cybersecurity. TrustedTech says it’s aligning its capabilities, people, processes and partner ecosystem to better support IT leaders in managing complex, high-pressure transformations.
Major aspects of the change include:
- A redesigned website featuring clearer service pathways (AI readiness, infrastructure, security, licensing), solution‑deep dives, streamlined engagement tools and industry-specific insights.
- Service growth and expansion, including growth in Modern Work, Azure and custom solution delivery.
- Diversified offerings with new capabilities in disaster recovery, backup and cybersecurity.
- Market penetration to support complex organizations with integrated cloud, security and enterprise continuity solutions.
Said founder Julian Hamood, “The rebrand is not just about aesthetics, it’s about capability and commitment.”
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI.
Posted by Redmond Channel Partner magazine staff on September 19, 20250 comments
Microsoft MSP ANS has acquired Makutu, a 25-person data and AI consultancy, to strengthen its enterprise-grade data platform and AI service offerings.
The deal, announced earlier this month, follows ANS’s 2022 acquisition of Dynamics 365 specialist Preact.
Founded in 2020, Makutu has expertise in Microsoft Fabric readiness, OneLake migration, predictive analytics and real-time IoT platforms. Its public and private sector clients span the local government, housing, utilities and retail sectors, among others.
The acquisition brings Makutu’s Microsoft-first approach into ANS’s long-standing strategic alignment with Microsoft. ANS was named Microsoft Services Partner of the Year in 2024 and employs over 100 Microsoft-certified professionals. The integration will give Makutu expanded go-to-market reach via ANS’s 650-person team and national client base.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI.
Posted by Redmond Channel Partner magazine staff on September 18, 20250 comments