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Posted by Redmond Channel Partner magazine staff on May 14, 20260 comments
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Posted by Redmond Channel Partner magazine staff on May 13, 20260 comments
US Cloud has introduced a white-label Microsoft support program designed to help partners deliver Microsoft support services under their own branding. As an industry first, the program allows managed service providers, resellers and consulting firms to offer Microsoft support directly to customers while relying on US Cloud’s backend support operations. The goal is to help partners maintain ownership of customer relationships and expand service offerings without building large internal support teams. Built for CSPs, MSPs, LSPs, VARs and other Microsoft partners, the program allows US Cloud partners to deliver enterprise Microsoft support entirely under their own brand while US Cloud operates behind the scenes.
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Posted by Redmond Channel Partner magazine staff on May 13, 20260 comments
Kyndryl has introduced agentic AI capabilities for its Kyndryl Bridge platform, targeting more proactive management of enterprise IT operations. The update enables AI agents to assist with monitoring, analysis and operational decision-making across IT environments. The system is designed to identify potential issues, recommend actions and automate parts of incident response workflows before disruptions escalate. With its predictive detection and prevention capabilities, Kyndryl transforms IT operations from reactive recovery to proactive prevention. The company said, "The capability handles early detection at scale for 10 million-plus incidents annually, and has demonstrated upwards of a 90% reduction in mission-critical production outages for certain customers."
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Posted by Redmond Channel Partner magazine staff on May 13, 20260 comments
Anthropic is expanding Claude integrations for Microsoft Outlook, positioning the platform more directly within enterprise productivity workflows. The integration allows Claude to help users summarize email threads, draft responses, retrieve information from messages and assist with inbox management through natural language interactions. The feature is designed to streamline productivity tasks without requiring users to leave their existing email environment. Building on an earlier announcement in April of the Claude Microsoft 365 Office Apps MCP connector supporting OneDrive, Teams and SharePoint, the extension to Outlook expands Claude's capabilities to the Microsoft 365 Suite.
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Posted by Redmond Channel Partner magazine staff on May 11, 20260 comments
Microsoft has made the GPT-5.5 Instant model available in Microsoft 365 Copilot and Copilot Studio, expanding the AI capabilities embedded across its productivity platform. The model is designed to deliver faster responses for tasks such as document drafting, summarization, data analysis and workflow assistance within Microsoft 365 applications. The integration is intended to improve responsiveness while maintaining support for enterprise productivity scenarios. With GPT-5.5 Instant, Copilot delivers clearer, more accurate and concise responses with improvements to image analysis and STEM-related tasks.
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Posted by Redmond Channel Partner magazine staff on May 11, 20260 comments
Cayosoft has introduced a set of Microsoft migration services designed to help organizations modernize identity management across cloud and hybrid environments. The services focus on migrating and managing Microsoft identity infrastructure, including Active Directory, Entra ID and Microsoft 365 environments. The goal is to help organizations streamline transitions, reduce operational complexity and improve governance during modernization projects. In partnership with XMS Solutions, the offering combines Cayosoft's management, monitoring and recovery platform with XMS Solutions' expert migration delivery for a full lifecycle identity modernization.
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Posted by Redmond Channel Partner magazine staff on May 07, 20260 comments
Syncro and Guardz announced a partnership to integrate cybersecurity capabilities directly into managed service provider (MSP) workflows. The collaboration embeds Guardz’s security platform into Syncro’s IT management environment, allowing MSPs to access threat detection, protection and remediation tools within their existing workflows. The goal is to reduce the need for separate security tools and streamline operations. The partnership allows MSPs to purchase, provision and bill Guardz directly within Syncro and eliminates context-switching that usually slows response times.
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Posted by Redmond Channel Partner magazine staff on May 05, 20260 comments
Nerdio has released version 8.0 of Nerdio Manager for Enterprise, introducing new capabilities aimed at helping organizations modernize end-user computing environments. The update focuses on simplifying management of Azure Virtual Desktop (AVD) and Windows 365 deployments, with enhancements designed to improve automation, cost control and operational efficiency. The platform enables IT teams to manage cloud desktop infrastructure through a centralized interface while supporting gradual migration from legacy environments.
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Posted by Redmond Channel Partner magazine staff on May 05, 20260 comments
Netrio has launched an AI advisory and transformation practice aimed at helping midmarket enterprises move beyond experimentation and realize measurable business outcomes from artificial intelligence. The offering helps customers move from fragmentation stages to structured, scalable AI capabilities that align with individual business goals.
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Posted by Redmond Channel Partner magazine staff on May 05, 20260 comments
Nerdio has launched version 7.0 of its MSP platform, targeting managed service providers supporting Microsoft 365 and Microsoft Cloud environments. The platform is designed to help MSPs optimize costs, streamline operations and scale deployments more efficiently. Key updates to MSP 7.0 include the prospect tenant assessment wizard, PSA integration, Purview solution baselines and a reporting engine across Azure Virtual Desktops, Microsoft 365 and Azure. The aim is to make it easier for MSPs to deliver, manage and grow their Microsoft Cloud practices across every customer, all from a single platform.
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Posted by Redmond Channel Partner magazine staff on May 04, 20260 comments
SAP announced plans to acquire Dremio, a data platform provider, as part of an effort to unify enterprise data environments and support artificial intelligence initiatives. The acquisition is intended to help organizations integrate SAP and non-SAP data sources, enabling more consistent access to data for analytics and AI applications. Dremio’s technology focuses on data lakehouse architecture, which allows users to query and manage data across distributed systems. Dremio also focuses on eliminating data fragmentation and integration friction, complementing the SAP Business Data Cloud and SAP HANA Cloud offerings with seamless data integration that accelerates AI-ready context.
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Posted by Redmond Channel Partner magazine staff on May 04, 20260 comments