24-Hour Support
Playtex may offer 18-hour support, but Microsoft goes six further -- for a
full 24 hours! For shops that need to be up 24x7, Microsoft has a new support
plan,
Premier
Ultimate.
This high-end enterprise support offering has tech folks standing by all day
and all night to solve your most vexing Microsoft problems. More interesting
is the proactive part, where Microsoft looks for problems before they actually
bite you in the hiney. This may cost a pretty penny, but could save a lot of
headaches and downtime.
Do you trust Microsoft to solve your support issues? Yes and no answers more
than welcome at dbarney@redmondmag.com.
Posted by Doug Barney on August 19, 2008 at 11:52 AM