Barney's Blog

Blog archive

24-Hour Support

Playtex may offer 18-hour support, but Microsoft goes six further -- for a full 24 hours! For shops that need to be up 24x7, Microsoft has a new support plan, Premier Ultimate.

This high-end enterprise support offering has tech folks standing by all day and all night to solve your most vexing Microsoft problems. More interesting is the proactive part, where Microsoft looks for problems before they actually bite you in the hiney. This may cost a pretty penny, but could save a lot of headaches and downtime.

Do you trust Microsoft to solve your support issues? Yes and no answers more than welcome at [email protected].

Posted by Doug Barney on August 19, 2008 at 11:52 AM


Featured

  • The 2021 Microsoft Product Roadmap

    From Windows 10X to the next generation of Microsoft's application server products, here are the product milestones coming down the pipeline in 2021.

  • 2021 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.

  • Outlook for iOS Gets Voice-Control Features via 'Scheduler'

    Microsoft recently described new voice capabilities for Outlook Mobile users on the iOS platform.

  • Microsoft Readies No-Cost Version of Visio Web App

    A "lightweight version" of the Visio Web app will be available for free t to Office 365 and Microsoft 365 business subscribers starting July.