Partner Watch, April 3

Echopass to offer Microsoft Dynamics CRM 3.0 as a hosted solution.

Echopass, a provider of hosted contact center and CRM solutions, announced last Monday it will be offering Microsoft Dynamics CRM 3.0 to Microsoft VARs, resellers and enterprise end users as a hosted solution.

"Our customers require full integration with their CRM and other back office solutions," said Vincent Deschamps, CEO of Echopass. "That's why we've chosen to support Microsoft CRM as a core component within our EchoSystem. VARs looking to offer Microsoft CRM to their customers will work with Echopass to deliver an on-demand call center that is hosted and integrated with telephony for the work-at-home or centrally located call center agent."

Echopass is the first Managed Service Partner providing hosted CRM services for Microsoft customers, according to the company in a statement. The Pleasanton, Calif.-based company has been a Microsoft Certified Partner since 2000.

For more info, go to

Here's what else is happening in the partner world:

Other Recent Partner Sightings

Recently Certified:

  • Apriso Corp. (Long Beach, Calif.) - adaptive software platforms for manufacturing operations; ISV/Software Solutions Competency; Certified, April 3.
  • Avista Solutions (San Diego, Calif.) - mortgage software; ISV/Software Solutions Competency; Gold Certified, March 31.
  • Best Buy Corp. (Richfield, Minn.) - electronics retailer and business technology consulting; Networking Infrastructure Solutions, Information Worker Solutions, Messaging and Collaboration Competencies; Gold Certified, March 14.
  • DataPro Solutions (Spokane Valley, Wash.) - IT solutions; Certfied, March 22.
  • Ecora (Portsmouth, N.H.) - IT audit and security compliance management software; Advanced and Network Infrastructure Solutions Competency; Gold Certified, March 27.
  • NaviSite (Andover, Mass.) - IT hosting, outsourcing and professional services; Advanced Infrastructure Services, Microsoft Business Solutions Competencies; Gold Certified, April 3.
  • RedTail Solutions (Westborough, Mass.) - outsourced Electronic Data Interchange (EDI) for SMBs; ISV/Software Solutions Competency; Certified, March 21.
  • SafeNet Inc. (Baltimore, Md.) - information security technology products; OEM Hardware Solutions Competency; Gold Certified, March 29.
  • Solutions Consulting Group (San Diego, Calif.) - custom application development and integration; Business Process and Integration Solutions Competency; Gold Certified, March 27.
  • Symphony Solutions (Palo Alto, Calif.) - collaborative, lifecycle-outsourcing solutions for commercial software product development and analytic processes; Custom Development Solutions, Data Management Solutions Competencies; Gold Certified, March 29.

About the Author

Dan Hong is the associate Web editor of,,, and


  • Microsoft Releases Preview of Azure Bastion

    With a new service preview, Microsoft is now letting organizations use a private Internet connection to access Azure virtual machines.

  • The 2019 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generation of HoloLens, here's what's on tap from Microsoft this year.

  • 2019 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss this year.

  • Microsoft Ends Development on Windows To Go

    The May 2019 update of Windows 10, also known as version 1903, will be the last Windows client OS to have support for Windows To Go.