Partner Points

Readers Respond July 2005

Readers welcome RCP and look forward to having a forum where they can voice their opinions to Microsoft and the channel itself. Plus, some responses to the question, "What Would You Do If You Ran Microsoft?"

Maximizing Value
As a long-time Microsoft Partner, we welcome the introduction of a new periodical focused on how organizations like ours can find even more success in the pursuit of delivering outstanding service to our clients by partnering with Microsoft. The Microsoft Partner Program has improved greatly in the last few years and I would hope that your magazine would help us maximize the value of that relationship. I would also like to encourage you to have more articles on successful partnering between solution providers to better serve our clients and capture more new business [see "Partnering for Success"].
Bob Whiton
Managing Director/CEO, Net Solutions Inc.
Tustin, Calif.

Community of Companies
Congratulations on the debut of Redmond Channel Partner. As a Microsoft Partner, we are pleased to see a publication focused on the community of companies working with Microsoft to help organizations everywhere successfully leverage technology. We look forward to not only sharing our success stories and lessons learned but also learning from the best practices and insight from other partners and analysts.
Robert Stalick
President & CEO, Internosis
Greenbelt, Md.

Channel Cross-Talk
As a member of the partner community, I feel we need a magazine that can express the opinions of the channel to Microsoft as well as feed a wide variety of strategy and technology back to the channel.

Additionally, I encourage you to find a way to create some valuable channel cross-talk so those of us in the channel can learn from each other.
Bill Breslin
Director, Insource Technology Corp.
Houston, Texas

Vehicle to Communicate
The idea of Redmond Channel Partner magazine is a very good one, if for no other reason than it represents a vehicle to address the Microsoft Partner community as a true community with its own perspectives, priorities, needs and concerns. There are ways to interact with the technical side(s) of this community—but there really is no vehicle that addresses all aspects of what it means to "partner" around the Microsoft product set. And this includes the communications between and among the partners themselves, who have a lot to share.

For what it's worth, that's the opinion of someone who has spent 20-plus years working in the system integration and application development spaces. In my current role as CEO of an ISV focused on the Microsoft space, I also see great value in the new magazine as a vehicle to communicate with our targeted partner community!
Mickey McIntire
CEO, String Bean Software Inc.
Gaithersburg, Md.

Services & Solutions
We enjoy our partnership with Microsoft but feel it is very point-of-sale focused. We provide professional services, and recommend products to customers. But most of our customers have already purchased the Microsoft product and are looking for someone to do installation/migration services.

We would very much like to see a column on delivering Microsoft professional services solutions. Something we have been looking for for some time are actual statistics on how much TCO (or implementation costs) would decrease if the customer used professional services instead of attempting the project internally with untrained resources.

Maybe articles on how other partners are innovating in Microsoft professional services—new types of consulting services, success stories, specific case studies, etc.
Gerald Lack
Operations Manager, Spherion
Itasca, Ill.

What Would You Do If You Ran Microsoft?
[Ed. note: The following letters are answers to the question above. They are taken, with permission, from responses to a survey to be published in our next issue.]

Reverse the erroneous perception that computer technology is cheap and support is free. People will think nothing today of spending $800 for a set of tires, but will balk at spending that on a piece of software or hardware that their livelihood depends on. The bottom line should be not how little I spend on IT, but how reliable, secure and how high the ROI is on IT. Often I see clients skimp on things and I tell them, "So, you've decided to go out of business?" It's a joke, but it gets their attention. Microsoft has made this technology much more affordable. But it will never be cheap.
K. Curtis Brown
Architect, Unisys
New Haven, Conn.

I would greatly simplify the licensing, and create a more useful Core CAL [client access license] including Exchange, SQL Server, Terminal Services, Windows file and print. I would also include SQL licensing for products that depend on it indirectly. Too many products seem cheap, until you add SQL licensing on top of everything else.
David Figueroa
Lead Tech - Access Infrastructure, MTM Technologies Inc.
Houston, Texas