Cyware has announced a strategic partnership with Microsoft to integrate its Cyware IntelExchange platform with Microsoft Sentinel and Defender. The collaboration enables bi-directional sharing of threat intelligence using STIX/TAXII standards, allowing real-time validation and faster response to indicators of compromise. Cyware’s tools are now deployable via the Microsoft Commercial Marketplace, simplifying procurement for enterprise and government customers.
Integration with Microsoft Defender further enables Defender Threat Intelligence insights to flow into Cyware for automated indicator searches against existing data and investigations. This announcement highlights the move towards continued collaborations between Microsoft and Cyware. By embedding AI-powered enrichment and actioning capabilities directly into Microsoft Sentinel, Cyware strengthens its position in the operational threat intelligence market while advancing Microsoft’s broader vision for intelligence-driven defense.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 21, 20250 comments
At Oracle AI World 2025, Oracle announced a partnership with Microsoft to link Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) with Azure IoT Operations and Microsoft Fabric. The integration blueprint connects live factory data, such as sensor readings and equipment telemetry, directly to Oracle SCM, enabling automated workflows for order management, maintenance and quality control. The goal is to reduce downtime and improve responsiveness through real-time data exchange and event-driven automation.
The initiative comes as manufacturers push to modernize supply chains through connected operations. The integration ensures that real-time intelligence and secure data flows, best practices become standardized and business events are automated. By combining Microsoft’s real-time analytics with Oracle's supply chain applications, the two vendors are signaling greater openness in cross-cloud industrial automation, an area once defined by siloed ecosystems.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 17, 20250 comments
Salesforce has introduced Agentforce IT Service, a new AI-driven IT service management (ITSM) platform designed to automate incident resolution and streamline support workflows. Built on the Salesforce platform, it replaces traditional ticket-based systems with conversational AI agents that handle issues directly in Slack, Microsoft Teams and web portals. The platform includes 100+ prebuilt connectors with partners like Microsoft, Oracle NetSuite, Workday and Zoom and features an agentic CMDB for real-time infrastructure visibility, along with Service Graphs for infrastructure, applications and service-based enterprise graphs.
The launch signals a shift toward agentic AI in enterprise IT. The launch features personalized resolutions, incident support and a seamless AI-to-human exchange. By embedding AI agents within daily workflows, Salesforce aims to redefine IT support as proactive, conversational and cost-efficient rather than reactive and ticket-based.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 17, 20250 comments
Nutanix has introduced Partner Central, a redesigned partner portal built to simplify operations for resellers, service providers and integrators. The AI-enabled platform consolidates sales tools, performance dashboards, training resources and marketing assets into a single environment. It also integrates predictive analytics to surface deal insights and automate incentive tracking.
Nutanix’s approach, which centralizes engagement, training and revenue analytics, positions the portal to better support partners navigating hybrid cloud and enterprise AI demand. Their aim is to centralize critical information for faster, more efficient decision-making.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 15, 20250 comments
Microsoft has announced the general availability of Exchange integration with Dynamics 365 Field Service, enabling automatic synchronization of work order bookings into Outlook and Teams calendars.
The feature provides field-service users -- Microsoft specifies technicians and dispatchers -- with a single view of appointments, work assignments and meetings, reducing the need to switch between apps. Bookings sync within 15 minutes and the integration is one-way from Field Service to Exchange (Outlook and Teams).
Exchange integration is available to all customers with the Release Wave 2 2025 update.
The update underscores Microsoft’s push to improve cross-application workflows for frontline operations. By embedding scheduling directly into Microsoft 365 tools, Microsoft aims to simplify daily workflows for technicians and improve service consistency across hybrid teams.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 15, 20250 comments
Microsoft has deployed an internal AI agent, Licensing Navigator, to help employees resolve complex product licensing questions more efficiently. Built on Azure AI Services, Azure AI Search and Copilot Studio, the system uses a retrieval-augmented generation (RAG) model to parse hundreds of licensing documents and return validated, context-specific answers. The tool integrates with Microsoft Teams and Microsoft 365 Copilot, serving more than 800 active users and cutting response times by nearly 90 percent.
The project illustrates how Microsoft is using its own AI stack to improve enterprise knowledge management. By using Azure’s semantic ranking and tagging capabilities, Microsoft demonstrates how retrieval-optimized agents can scale across internal knowledge bases with governance and traceability built in.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 15, 20250 comments
AvePoint has expanded its Confidence Platform with broader multi-SaaS data protection and governance for agentic AI.
The update adds backup support for Monday.com, DocuSign, Smartsheet, Okta, Confluence and Google GCP VMs, alongside a new Operational Efficiency Command Center that measures the ROI of governance and security practices. The platform also introduces visibility into Microsoft Copilot Studio agents, allowing IT teams to monitor compliance and access levels across AI-driven workflows.
The revamped platform "is built to go beyond traditional, disconnected backup solutions, extending seamlessly across complex multi-cloud environments to power next-gen information lifecycle management, security and visibility under one control framework," said John Peluso, AvePoint CTO. "Expanding AvePoint’s SaaS data protection capabilities across these prominent platforms is a natural next step for the Confidence Platform’s evolution."
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 14, 20250 comments
Enavate, a Microsoft partner focused on business development, has unveiled Enavate AI, an AI companion for Microsoft Dynamics GP that provides real-time insights and natural language queries within the ERP's interface.
Users can ask questions like “What’s our AR balance?” and receive instant, context-based responses, according to the company. The system connects Dynamics GP data with Microsoft Fabric for secure analytics and uses Entra ID for access control and governance.
Some key features include real-time answers in simple-to-understand English, less manual filtering for optimal efficiency and access to organizational insights. By offering AI-driven reporting and compliance controls within existing infrastructure, Enavate aims to extend Dynamics GP’s viability in the AI era. Enavate promises that all of its AI's outputs are traceable and compliant, presenting a secure and scalable solution to organizations.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 13, 20250 comments
Talkdesk has expanded its partnership with Microsoft by embedding Talkdesk for Microsoft Teams and making its Customer Experience Automation (CXA) platform available on the Azure Marketplace.
The Teams integration enables agents and supervisors to access omnichannel routing, presence syncing and customer data within the Teams interface. Meanwhile, CXA brings AI-driven orchestration to customer interactions, offering prebuilt AI agents that automate workflows without requiring a rip-and-replace of existing infrastructure.
Talkdesk CXA can easily be deployed without disrupting any existing systems. By positioning CXA within both Teams and Azure Marketplace, Talkdesk is aligning with enterprises that want integrated, AI-driven solutions delivered inside their existing collaboration and cloud ecosystems.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on October 01, 20250 comments
WatchGuard Technologies has introduced FireCloud Total Access, a hybrid secure access service edge (SASE) platform designed to bring enterprise-grade security to managed service providers (MSPs) and smaller IT teams. Delivered through WatchGuard Cloud, the service combines secure web gateway (SWG), firewall-as-a-service (FWaaS), zero trust network access (ZTNA), and identity management in a single platform. The company says the solution reduces the need for VPNs and hardware, making deployment faster for hybrid workforces.
WatchGuard is positioning FireCloud as a midmarket-friendly option with a lighter operational footprint. This could make it attractive for MSPs supporting SMB clients that lack the resources to deploy complex SASE architectures. FireCloud total access is available through the WatchGuard Partner portal.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 26, 20250 comments
Microsoft has relaunched its Marketplace, merging AppSource and Azure Marketplace into a single platform that now features a dedicated category for AI apps and agents. The reimagined portal features over 3,000 AI-driven solutions from partners, all governed by Microsoft’s existing compliance and security controls. The Marketplace is integrated directly into Microsoft products, allowing customers to discover, provision and deploy partner solutions without leaving the cloud environment.
The update reflects the growing role of marketplaces in enterprise IT procurement. By spotlighting AI agents, software designed to act autonomously in workflows, Microsoft positions its Marketplace as both a distribution channel and an AI adoption accelerator. The solution aims to bring Azure sales towards customer cloud commitments that can bring long-term deals.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 26, 20250 comments
CyberFOX and MSP Process have announced a strategic partnership to integrate dual identity verification into managed service provider (MSP) environments. Under the agreement, CyberFOX will resell MSP Process’s end-user and technician verification technology, which uses two-way authentication to confirm identities and block impersonation attempts. The tools are designed to mitigate risks from voice-based phishing attacks, a growing tactic in which attackers pose as IT staff or clients to gain unauthorized access.
By combining privileged access management with proactive identity validation, CyberFOX and MSP Process aim to deliver a comprehensive, tailored solution designed specifically for MSPs and their customers. With the growth in voice-based phishing schemes, attackers target end users to gain unauthorized access. CyberFOX specializes in privileged access management, while MSP enables process identity verification to deliver efficiency, security and compliance.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on September 25, 20250 comments