Why the tool sprawl tax is costing your MSP more than you think
If you’ve been in the MSP world long enough, you’ve felt that constant fatigue from clicking through different tools, logging in and out of portals, and switching screens just to do a basic task. We call it “context switching,” but honestly, it’s more like death by a thousand cuts. You don’t always notice the toll it’s taking until you look back and realize how much time (and sanity!) you’ve lost.
A decade ago, MSP stacks were lean. You had your RMM, your PSA, antivirus, and backup. Fast forward to today, and it’s not unusual for an MSP to be managing 30 or more point tools. I’ve been there. I’ve juggled all the logins, wrestled with MFA prompts, and wasted hours doing things that should’ve taken minutes.
It’s time to rethink what our platforms should be doing for us and explore how a unified platform unlocks new opportunities for modern MSPs.
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