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Response Point Unresponsive

Microsoft made a pitch for the small-business telephony market with the Response Point phone system. Apparently not enough customers answered the call as the cord was pulled on Response late last week.

If you think this is Microsoft admitting failure, you'd be wrong. Instead of pushing Response, Microsoft is hoping small business will opt for Office Communications Server (OCS), a richer and more modern offering.

Are you using or evaluating OCS? If so, what do you think? Let us know at dbarney@redmondmag.com.

Posted by Doug Barney on May 21, 2010 at 11:53 AM


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