In-Depth Features


Microsoft Revs Its CRM Engine

WEB EXCLUSIVE: Despite its underdog status in the crowded field of customer relationship management software, the new general manager of Microsoft's Dynamics CRM business is ready to take on market leaders Salesforce.com, Oracle and SAP.

How 3 Microsoft Partners Are Adapting Their Service Models for the Cloud

As SMBs adopt cloud solutions, how can partners continue to provide value-added services to those organizations? Innovative partners are finding ways to "package" services to accompany cloud-based changes in both technology and buyer attitudes.

Microsoft Lync 2010 App for Windows Phone: A Review

A Lync implementation partner puts the hotly anticipated Microsoft mobile app through its paces on his Windows Phone. Here is his verdict.

Microsoft's Dynamics Partners Weigh their Cloud Options

While waiting for Microsoft to put ERP cloud offerings online, some Dynamics partners have started padding their portfolios with SaaS-based ERP solutions from other vendors.

The Hardware Behind Windows 8 Developer Preview

Inside the Microsoft Windows 8 development labs, the company had a few dozen PCs and other peripheral devices used to test its first preview of its new OS and Metro interface. Here are nine of them.

Marching Orders 2012: Big Ideas for the Microsoft Channel

RCP asked 19 channel luminaries for their best piece of advice for the year ahead. Here are their tips on ways to make 2012 a banner year for Microsoft partners.

9 Huge Opportunities for Microsoft Partners in 2012

WEB EXCLUSIVE: For many partners, matching their priorities with Microsoft's is a sure-fire way to boost business. Conveniently, Microsoft has just listed its top priority areas -- or "priority workloads" -- for the Microsoft Partner Network. Here they are, along with the related products and competencies for each.

Microsoft Exec: Analysts Will Be 'Shocked' When Office 365 Sales Figures Come Out

WEB EXCLUSIVE: In Part 2 of our Q&A with Microsoft's Tom Rizzo, he discusses Office 365's momentum and how Microsoft's advisor and syndication partners are contributing to its growth.

Microsoft Exec: Google's Problems in L.A. Wouldn't Have Happened to Us

WEB EXCLUSIVE: Part 1 of our two-part Q&A with Microsoft's Tom Rizzo. He talks about the cloud, Office 365's recent compliance coup, and why Google Apps wouldn't be missed if it got shuttered.

Judging the Impact of Microsoft's Master VAR Program

The Master VAR program evokes strong emotions in the Dynamics partner channel. There are plenty of critics of the program, but Microsoft is committed to pushing the model forward, which will bring a new dimension -- and perhaps new energy -- to the Dynamics partner ecosystem.

The Microsoft Partner Network's 1st Year: What Changed, What Worked and Where Does the Cloud Fit?

What's happened since Microsoft completely switched over to the Microsoft Partner Network with its dramatically different competency, specialization and incentive structures? A lot.

8 Third-Party SharePoint Vendors To Watch

More than 200 partners showcased tools aimed at extending the Microsoft team collaboration platform at its annual SharePoint Conference. Here's a snapshot of eight that caught our eyes.

Salesforce.com and the Enterprise Social Revolution

The company that defined cloud-based Software as a Service is now looking to change the way workers collaborate, communicate and service their customers.

Top 8 Partner Opportunities in Windows 8

The latest Microsoft OS promises disruptive opportunities for every type of partner -- from developers to solutions providers to those who provide training -- assuming they move fast.

Microsoft's Dynamics Partners Finding Strength in Numbers with Katalys (UPDATED)

Katalys Group formed to help small Dynamics partners find a creative way to meet the Microsoft Partner Network requirements by banding together.

Enterprise Ireland: Putting Microsoft ISVs on the Map

Enterprise Ireland (EI) is a government agency that helps Irish ISVs expand to global markets. The 13 ISVs who attended the Microsoft Worldwide Partner Conference and shared the EI-sponsored booth have a lot to teach other small firms about taking their products worldwide.

iOS 5, Ice Cream Sandwich and Mango: Top Features for Microsoft Partners

WEB EXCLUSIVE: Apple, Google and Microsoft are all sporting new operating systems for their smartphones. We look at the most promising business-related features in iOS 5, Ice Cream Sandwich and Mango.

What Microsoft Partners Think of Windows Phone: The Survey Results

One of Microsoft's key strategies for improving the market share of Windows Phone is to get the smartphones into partners' hands. Anecdotal evidence and an informal RCP survey suggest partners are taking up the devices. Will their customers follow?

Microsoft-Skype: What the Acquisition Means for Microsoft's UC Future

Microsoft's largest acquisition arrives with potential promise as well as possible pitfalls.

What's Going On with HP?

For tens of thousands of Microsoft partners, HP is their other strategic vendor. A look at what is driving HP's seemingly scattershot moves.