News

Windows 2000 Update Rollup Causes Problem for Citrix Users

Some Citrix users are running into problems after installing Microsoft's Update Rollup 1 for Windows 2000 Service Pack 4.

Users reported problems on the Citrix Knowledge Center and on the Shavlik patch management mailing list after installing the Update Rollup, which Microsoft made available last week.

According to the reports, some users were experiencing blue screens when trying to connect to Citrix MetaFrame. Citrix confirmed the problem in a Knowledge Center article posted the day after the Update Rollup was released.

The problem affects the Windows 2000 versions of Citrix MetaFrame XP 1.0 and Citrix MetaFrame Presentation Server 3.0, the Florida-based company confirmed.

"Users connecting with ICA sessions receive a blue background and the Windows GINA does not display after installing Microsoft Rollup 1 for Windows 2000 SP4 on MetaFrame XP and MPS 3.0 Servers. The console might be unresponsive and have high CPU utilization within the winlogon.exe process," the Citrix Knowledge Center article states.

The Update Rollup appears to interfere with the Citrix ICA protocol, but not with RDP, Microsoft's protocol.

Citrix is investigating the issue and trying to find a solution. In the meantime, the company offered two workarounds -- a registry edit or uninstalling the Update Rollup.

Click here to view the Citrix Knowledge Center article.

About the Author

Scott Bekker is editor in chief of Redmond Channel Partner magazine.

Featured

  • Report: Cost, Sustainability Drive DaaS Adoption Beyond Remote Work

    Gartner's 2025 Magic Quadrant for Desktop as a Service reveals that while secure remote access remains a key driver of DaaS adoption, a growing number of deployments now focus on broader efficiency goals.

  • Windows 365 Reserve, Microsoft's Cloud PC Rental Service, Hits Preview

    Microsoft has launched a limited public preview of its new "Windows 365 Reserve" service, which lets organizations rent cloud PC instances in the event their Windows devices are stolen, lost or damaged.

  • Hands-On AI Skills Now Outshine Certs in Salary Stakes

    For AI-related roles, employers are prioritizing verifiable, hands-on abilities over framed certificates -- and they're paying a premium for it.

  • Roadblocks in Enterprise AI: Data and Skills Shortfalls Could Cost Millions

    Businesses risk losing up to $87 million a year if they fail to catch up with AI innovation, according to the Couchbase FY 2026 CIO AI Survey released this month.

Most   Popular