Since arriving in Redmond, Kevin Turner has focused on filling Microsoft's gap in data on how satisfied customers are with partners. Expect the company to step up its 'C-Sat' measurement efforts this year.
Microsoft has given partners a basic field guide to its evolving S+S strategy -- but plenty of details still need clarification.
Microsoft's entry into enterprise security has market leader Symantec gearing up for a fight -- but not necessarily doing more to attract Microsoft partners.
Seeking new markets, Oracle invites SMBs to take a fresh look at its offerings.
Will the desktop computing model last into the next decade? Microsoft thinks so, yet it's begun to prepare for a future where desktops reign no longer.
Dynamics partners can play a role in shifting Microsoft's BI strategy from tools to applications.
Focus your marketing dollars in these two areas -- Web sites/search and database-driven marketing -- and the sales and leads will follow.
Herewith, a guide to the many services that partners can take advantage of, as defined within the Microsoft parlance.
When the job is too big for the Geek Squad, Best Buy for Business turns to the Ingram Micro Services Network.
CVP Maria Martinez takes Devenuti's place and reassures consulting partners that Microsoft is serious about its consulting services group.
Microsoft's Julie Bennani heads a list of star speakers at TechPartner in Las Vegas this October.
A new poll cites low SA renewal rates; Microsoft contests the findings.
Jenni Flinders assumes a new role overseeing Microsoft's distributors, LARs and DMRs.