Bekker's Blog

Blog archive

ConnectWise Passes 50,000 Users

More than 50,000 users at MSP and VAR companies are using ConnectWise PSA for professional services automation, the Tampa, Fla.-based company reported this week.

Jeannine Edwards, director of the ConnectWise Community, said in a telephone interview on Thursday that those licenses cover nearly 4,300 solution provider organizations. "We have anywhere from a one-user company to our largest partner is 450 users. Our sweet spot is probably 15 to 20 users," Edwards said.

While most of the community uses ConnectWise PSA to run their managed services businesses, many also run product/VAR businesses out of the system. "PSA is like an ERP system designed specifically for a VAR. The epicenter of that system, if done well, is time -- capturing time and being able to bill time so you can put money in the bank," she said.

ConnectWise developed its PSA to run its own IT services firm and began selling the tool 10 years ago. The number of organizations using the tool has accelerated since mid-2009 when the company lowered hosting pricing. "We were typically known as an on-premise solution. We started realizing that the less-than-five-person VAR needed" a lower price, Edwards said.

ConnectWise is one of two PSAs that Microsoft chose to target for integration with its Windows Intune cloud-based remote monitoring and management tool.

Posted by Scott Bekker on April 07, 2011 at 11:58 AM


Featured

  • Microsoft Tops $2.5B Mojang Deal with $7.5B ZeniMax Buy

    Microsoft on Monday announced its intent to acquire games maker ZeniMax, owner of Bethesda Softworks, for $7.5 billion in cash.

  • The 2020 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generations of .NET and PowerShell, here's what's on tap from Microsoft this year.

  • 2020 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss. (Now updated with COVID-19-related event changes.)

  • Nvidia Buys Chip Maker Arm for $40 Billion

    Nvidia has entered into a "definitive agreement" to acquire U.K.-based chip design company Arm Ltd. from the SoftBank Group in a stock-and-cash deal valued at $40 billion.