Software-as-a-Service isn't yet the dominant way that applications are delivered,
but it's the No.
1 thing on the minds
of enterprise software customers -- at least, according
to a survey by venture firm Sand Hill Group and consultancy McKinsey & Company.
The No. 2 trend is actually similar: Web services and SOA.
For large apps, the services model makes a lot of sense. It can take years
to properly install and configure ERP, CRM, BI or a management framework --
and there's no guarantee it will work right when it's done. Pre-configured services
allow corporations to try out functions bit by bit, and let the service provider
do the heavy lifting.
What's your experience? Are you using SaaS? And if so, what do you love (and
hate)? Let us all know with a quick e-mail to [email protected].
Posted by Doug Barney on May 05, 2008