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SaaS Rules

Software-as-a-Service isn't yet the dominant way that applications are delivered, but it's the No. 1 thing on the minds of enterprise software customers -- at least, according to a survey by venture firm Sand Hill Group and consultancy McKinsey & Company. The No. 2 trend is actually similar: Web services and SOA.

For large apps, the services model makes a lot of sense. It can take years to properly install and configure ERP, CRM, BI or a management framework -- and there's no guarantee it will work right when it's done. Pre-configured services allow corporations to try out functions bit by bit, and let the service provider do the heavy lifting.

What's your experience? Are you using SaaS? And if so, what do you love (and hate)? Let us all know with a quick e-mail to dbarney@redmondmag.com.

Posted by Doug Barney on May 05, 2008 at 11:52 AM


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