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New Survey Points to Data Recovery Uncertainty, Channel Opportunity

A new survey of 500 U.S. organizations shows IT decision-makers are worried about the effectiveness and frequency of their data backups.

Data management and protection specialist StorageCraft commissioned the study with a third-party research organization.

The survey had three key findings.

Instant Data Recovery: More than half of respondents (51 percent) lacked confidence in the ability of their infrastructure to bring data back online after a failure in a matter of minutes.

Data Growth: The survey results suggested that organizational data growth is out of control. Some 43 percent of respondents reported struggling with data growth. The issue was even more pronounced for organizations with revenues above $500 million. In that larger subset, 51 percent reported data growth as a problem.

Backup Frequency: Also in the larger organization subset, slightly more than half wanted to conduct backups more frequently but felt their existing IT infrastructure prevented it.

In an interview, about the results, Douglas Brockett, president of Draper, Utah-based StorageCraft, said the sense of uncertainty among U.S. customers points to opportunities for the channel.

"Despite all the work that's been done, we still had a significant percentage of the IT decision-makers who weren't confident that they could have an RTO [recovery time objective] in minutes rather than hours," Brockett said. "Channel partners have an 'in' here, where they can help these customers get a more robust infrastructure."

Posted by Scott Bekker on November 16, 2017 at 10:16 AM


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