SMBs, Back Those Apps Up

The evolution of the cloud has opened up all types of bells and whistles related to dealing with workflow management, application implementation and maintenance functions and data and content storage up there. So, for an MSP focused on growth and new revenue-generating business lines, it's easy to get caught up in joining the fray.

But as cloud services ramps up, the time-tested staple of manged services remains back up and disaster recovery (BDR) services, especially for SMBs. Dialing it down even further, if an SMB has fewer than five employees but revenue exceeds $1M per employee, there's ample opportunity for BDR rollouts. Here's why: Despite some small companies raking in a cool million/employee, they still have pretty simple processing environments that have a need to aggregate, track, store and protect data.

According to a Q1 survey from Symantec, most SMBs fitting this profile have little to no business continuity or disaster recovery plans or architecture.

So depending on the recovery time objective (RTO) of a given company, it may do an MSP that is moving into cloud services some good to hold off on bells and whistles and instead, sound the trumpet for an industry staple that has been driving growth in the first place. After all, even in the cloud SMBs still need to back those apps up.

Posted by Jabulani Leffall on April 11, 2011 at 11:57 AM0 comments


MSP Model Good for Mobile Computing

Mobile computing has skyrocketed in the U.S. and around the world. Many businesses, local and international, are more likely to be delving deeper into mobile computing solutions than they are on procuring new PCs and servers and other traditional ground-based computing.

At a conference in India, the word "billions" was floated around as far as the growth potential of managed services provided for integrated mobile telephony and IT environments. This could be taken with a grain of salt, as there are as many surveys hyping managed services growth, as there are cool new mobile phones rolling off the assembly lines every month.

But the gospel isn't just being preached in India. Other research groups, such as Informa, suggest that mobile carriers are moving into third-party management of mobile data services This presents an ample opportunity for small and large managed service providers to throw their hats in to manage the storage, security and operational efficiency of mobile computing infrastructures for organizations at the SMB and enterprise level.

Symbianone says that the main priorities for managed services in the mobile space "include specialist services such as web discovery, advertising, content management and hosting data-centre management."

Now, all you need to do is make the call.

Posted by Jabulani Leffall on April 11, 2011 at 11:57 AM0 comments