Microsoft 365


Is Microsoft 365 Copilot Worth It? SMBs Count the Ways

For organizations using the right Microsoft 365 SKUs, the Copilot add-on costs an additional $30 per user per month. According to a recent Forrester survey of over 250 SMBs worldwide, it's worth it.

Microsoft Rings Support Alarm for Some Office, Exchange and Skype Products

There's only one year left of support for over two dozen 2016- and 2019-branded Office solutions, Microsoft reminded this week.

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The 2024 Microsoft Product Roadmap

Everything Microsoft partners and IT pros need to know about major Microsoft product milestones this year.

An Easy Way To Build AI Agents and More Microsoft 365 Copilot Updates

Microsoft on Monday unveiled its Microsoft 365 Copilot roadmap, describing the ability to create autonomous AI agents, a brand-new AI collaboration interface and a slew of app-specific AI features.

'Unified' Microsoft Teams App Released for Windows, macOS

In preview since March, Microsoft's new "unified" Teams application for Windows 11, Windows 10 and macOS is now generally available.

Microsoft Loop Receives Redesign, New Features

Microsoft Loop, the online collaborative platform within Microsoft 365, is receiving a significant redesign along with several new features.

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Microsoft Launches New Backup Platform for Microsoft 365

The Microsoft 365 Backup Storage platform became generally available this week, one year after it was first described at the Microsoft Inspire 2023 conference.

Silver Pins

Microsoft Makes Dynamics 365 Contact Center Generally Available

As promised, Dynamics 365 Contact Center, a standalone contact-center-as-a-service product with Copilot AI capabilities, became generally available on Monday.

Copilot Gets Own Category in Microsoft's 2024 Partner of the Year Awards

The results of this year's Microsoft Partner of the Year awards were announced this week with two new categories that signal exactly what Microsoft thinks its partners should be prioritizing.

EU Presses Forward with Microsoft Teams Antitrust Probe Despite Unbundling

Antitrust allegations related to Teams continue to dog Microsoft in the European Union.

Microsoft's Copilot Efforts Propel It to Top of BI Leaderboard

Microsoft is the runaway leader of the analytics/business intelligence (ABI) product space, according to data from research firm Gartner.

SharePoint News Connectors Getting the Axe

A capability that enabled admins to make new SharePoint content viewable within Microsoft Teams will be phased out starting next month.

Dynamics 365 Contact Center Release Coming Next Month

The latest of Microsoft's AI-boosted CRM products, Dynamics 365 Contact Center, is set to become generally available on July 1.

Amid Copilot Blitz, Microsoft Describes Partners' Roles

Copilot does not just "democratize AI" for Microsoft's end user customers; it democratizes AI for its partners, too.

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Copilot for Microsoft Fabric Now Generally Available

Microsoft's far-reaching Fabric data platform is getting a host of enhancements, including the general availability of its own Copilot AI assistant.