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Based on the recent experiences of a mystery IT shopper, there are too many managed service buyers having less-than-exceptional customer engagement experiences.
06/21/2017
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On Growth
Short answer: To save you boatloads of cash.
06/21/2017
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News
In an apparent response to recent allegations made by security software vendor Kaspersky Lab, Microsoft on Tuesday detailed its approach to third-party anti-virus software, particularly in Windows 10.
06/20/2017
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News
Microsoft on Monday began rolling out some minor improvements to Office 365 users of Outlook 2016 for Mac.
06/20/2017
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News
Microsoft and Accenture on Monday unveiled a prototype of a new technology that lets individuals use biometrics to create digital identities based on the blockchain Ethereum protocol.
06/19/2017
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News
Microsoft has pulled the plug on its long-running Security Compliance Manager (SCM) tool, the company recently announced.
06/19/2017
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News
Microsoft's Azure Active Directory service now supports single sign-on access to legacy Web applications with this week's release of PingAccess with Azure AD.
06/16/2017
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News
Microsoft's Surface family of devices -- including the Surface Laptop, Surface Pro and Surface Studio -- is coming to more markets worldwide, the company said this week.
06/16/2017
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News
Microsoft on Thursday said it will issue two updates per year for Windows Server starting this fall, mirroring the new update schedule it has adopted for Windows 10, System Center and Office 365 ProPlus.
06/15/2017
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We caught up with Continuum CEO Michael George on Thursday, a day after the managed services provider tools vendor landed an acquisition by Thoma Bravo LLC. What follows are excerpts from the conversation.
06/15/2017
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News
Microsoft this week announced it has joined the Cloud Foundry Foundation, solidifying its relationship with the popular open source cloud platform.
06/15/2017
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Continuum, a major provider of tools for managed service providers (MSPs), is being acquired by private equity firm Thoma Bravo LLC.
06/14/2017
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Channeling the Cloud
Think of the first release of the on-premises cloud appliance as a modest version of Microsoft's final goal.
06/14/2017
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News
Verizon Communications on Tuesday completed its purchase of Yahoo, a pioneer in search advertising that was once eyed by Microsoft as a potential buy.
06/14/2017
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News
Microsoft's latest round of security updates took the unusual step of releasing "critical" updates for older Windows systems to protect against "potential nation-state activity."
06/13/2017
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News
As part of its transition to Dynamics 365, Microsoft is preparing to replace its Parature solution with the Dynamics 365 Customer Service application.
06/13/2017
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News
The "Premium" version of Microsoft's Power BI data analytics offering is now generally available.
06/12/2017
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News
A month after the "WannCry"/"WannaCrypt" outbreak, Microsoft is touting the ways that the Windows 10 Creators Update (version 1703) protects users against ransomware.
06/12/2017