As MSPs and customers get enthusiastic about cloud, the business model gets increasingly shell-like with MSPs bundling in other companies' services and even getting their own services bundled on occasion.
By Scott Bekker
Big changes, opportunities and challenges lie ahead with Small Business Server, Office 365 and Windows 8.
Top ways for MSPs to add value and revenues range from standards such as business continuity and security, to newer approaches like mobile-device management and bundled consulting.
There are so many trends providing headwinds, tailwinds and crosswinds to MSPs right now that it's hard to sort them out. Industry experts provide a few baseline concepts from their higher perches to help MSPs find a snug fit in the emerging industrywide puzzle that resembles a Russian nested doll toy.
By Rich Freeman
SMBs are clinging to outdated Microsoft products but also adopting new and unfamiliar technologies, according to partner attendees at the IT Pro Conference 2012.
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