Mitchell Cannady, president and CEO of Spinnaker Network Solutions, knew that selling Microsoft Dynamics CRM Online would change his company's course. He just had no idea how fast that would happen.
These are turbulent times for the software giant. The company is grappling with upheaval in the industry, in its leadership and in the way it deals with its partners. But one thing hasn't changed: Redmond and the channel still need each other to succeed.
To many outside Redmond, the inner workings of the company's fiscal year are baffling at best. Our quarter-by-quarter guide removes some of the mystery -- and helps partners profit by doing the right thing at the right time.
What's working and what's not working at your company? A good way to find out is trending your business through Key Performance Indicators.
Microsoft's software and services combo takes a running start at competitors with "deskless" versions of its Office tools.
Hosting partners live on the edge as Microsoft plays in their cloud.
As Microsoft rolls out its new hypervisor, partners ponder the opportunities and challenges created by Redmond's giant leap into the virtualization arena.