Continuum's managed service provider partners will be able to manage customers' routers, switches and firewalls through a newly integrated third-party offering.
The Boston-based remote monitoring and management (RMM) tools provider first unveiled an agreement to bundle the networking technology from Auvik Networks during the Continuum Navigate 2016 conference last September.
On Thursday, the companies made the integration available as the Continuum Network Management by Auvik solution, accessible by Continuum partners through the Continuum ITSupport Portal.
The Auvik technology automatically identifies network infrastructure and provides visibility and control of those devices to allow MSPs to troubleshoot network problems faster and perform proactive maintenance.
The integration of the two companies' offerings includes the ability to manage Auvik tickets and alerts from the same pane of glass that provides control for the servers, desktops and mobile devices that are handled by Continuum's flagship RMM tool. Additionally, Continuum's Network Operations Center is now set up to handle the Auvik data and business cases with on-demand network experts and the ability remediate alerts from network devices.
The Continuum partnership is one of several for Waterloo, Ontario-based Auvik, which secured its first funding round four years ago and takes its name from Auviq, an Inuit word for a block of snow used to build an igloo. The company also has MSP industry partnerships with Autotask and with ConnectWise, both on the professional services automation side with ConnectWise Manage and on the RMM side with ConnectWise Automate (formerly LabTech).
Posted by Scott Bekker on May 04, 2017 at 12:22 PM
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