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Ingram Micro Upgrades Insourcing Platform

Ingram Micro is demoing a revamped insourcing platform this week at the distributor's Cloud Summit in Phoenix.

Launched Monday, the platform is called IM Link. Like the programs it replaces, the Ingram Micro Services Network (IMSN) and the IM Onsite platform, IM Link is designed to allow North American Ingram Micro partners to round out their capabilities for one-off business deals by contracting with authorized services partners that can perform white-labeled work.

Jason Bystrak, director of sales for Ingram Micro's Services Division in North America described IM Link as "IMSN on steroids."

Key improvements to the 15-year-old IMSN are a broader range of professional services and enhanced automation.

Service areas now offered by Ingram Micro partners to other Ingram Micro partners through IM Link include planning, implementation, management and support. The automation of the online platform now brings together searches for partner capabilities, the ability to manage workflows and tools for conducting financial transactions.

Posted by Scott Bekker on April 10, 2013 at 11:58 AM


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