Bekker's Blog

Blog archive

Datto Overhauls Partner Program

Backup vendor Datto Inc. this week unveiled a major revamp of its partner program, including a new partner portal, expanded support for partners and the introduction of a partner conference.

According to Datto CEO and Founder Austin McChord, the portal overhaul and other changes have been under development for more than a year, with substantial partner input along the way. "These tools are something we have been working on for a long time," McChord said in a statement.

The portal features an enhanced user interface and features that include the ability for partners to track and get reports on the Datto hardware devices they run or have deployed with customers.

Support has been expanded in both hours and in headcount. Starting next Monday, Datto will offer partners 24-hour live support by U.S.-based technicians from Monday through Friday. Additionally, the company is spinning up a new Quick Start Install Service. In that program, a Datto sales engineer will help partners with the full installation of their first Datto SIRIS or Datto SIRIS Lite implementation.

The company is also joining the list of channel-focused vendors hosting their own partner conferences. The first of what Datto says will be an annual event will occur Sept. 11 -13 in Washington, D.C.

Posted by Scott Bekker on April 10, 2013 at 11:58 AM


Featured

  • 2019 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss this year.

  • Microsoft Rolls Out SQL Server 2019 RC1

    The first release candidate of the forthcoming SQL Server 2019 product can now be downloaded from Microsoft's Evaluation Center page.

  • The 2019 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generation of HoloLens, here's what's on tap from Microsoft this year.

  • Microsoft, Tech Leaders Back Confidential Computing Consortium

    The Linux Foundation on Wednesday announced the formation of a new group that aims to ensure the security of processed data.

RCP Update

Sign up for our newsletter.

Terms and Privacy Policy consent

I agree to this site's Privacy Policy.