Bekker's Blog

Blog archive

WPC: A Fast Track for C-Sat

Most of the changes being introduced to Microsoft's channel program are taking effect relatively slowly. But one change is on the fast track. According to a Microsoft news release this week about changes coming in the Microsoft Partner Network, the following was listed as a "need to know" item:

Microsoft Gold Certified Partners enrolling or re-enrolling in the program must have participated in the Customer Satisfaction Index within the previous 12 months. This new requirement will be required for Gold Certified Partners re-enrolling during the 2010 re-enrollment period.

You told us in our reader survey earlier this year that you generally like the idea of having C-Sat data, and Microsoft has been talking about increasing its reliance on C-Sat data on Gold Certified Partners for a while now. Has Microsoft done enough to warn its Gold Certified Partners about the C-Sat requirement this year? Let me know at sbekker@rcpmag.com.

Posted by Scott Bekker on July 15, 2009 at 11:58 AM


Featured

  • Microsoft Opens Up About Windows Virtual Desktop

    Amid signs that the release of Windows Virtual Desktop is imminent, Microsoft is setting aside some time next week to answer questions about the emerging service.

  • The 2019 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generation of HoloLens, here's what's on tap from Microsoft this year.

  • Microsoft Previews Whiteboard Support in Teams Rooms Devices

    A preview of a new Microsoft Teams Rooms feature will enable organizations to use images of physical whiteboards as a dynamic space for videoconferencing.

  • 2019 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss this year.