$11B in Break-Fix for MSPs into 2015? Yes, Says Survey
Whether MSPs are called on to help clients on premise or in the cloud, there's still lots of business in break-fix services. IT research from TechAisle shows that SMBs will cough up around $7 billion to MSPs, mainly for IT maintenance in 2011. The good news for MSPs is that this trend will continue to go up, with spending possibly going up to $11 billion annually by 2015. TechAisle's data comes from a survey it conducted of more than 2000 U.S. SMBs and channel partners.
TechAisle already shows support and maintenance costs this year will tap out at 27 percent, or nearly $2 billion. Break-fix services will increase each year until it reaches 40 percent into 2015, or about $4.4 billion, if spending indeed continues upward. One of the more interesting aspects of the report cited by TechAisle is that "30 percent of SMBs don't know who to go to for managed services solutions." That's a lot of money on the table, waiting for MSPs to pick it right up.
To read TechAisle's press release, go here.
Posted by Michael Domingo on October 11, 2011