Best Practices Blog

Blog archive

Staying Light on Your Feet

For SMBs, back-office accounting and data processing often aren't the first managed IT service people think of. But depending on the size and scope of financial data processing needs, it can be a good idea.

In the end it's not all that important whether these functions are completely outsourced to an MSP or co-sourced as one-off projects. What's important is lightening the work load, ensuring off-site storage and restoration capabilities and choosing the right MSP.

Managed server hosting can offer an IT service provider and/or an IT organization a total package for Web solutions. You can usually get these services at a good price as well. Such services are a good fit for mid-sized businesses in need of scalability.

There are silver bullets, so to speak, for a managed hosting proposition, but there are also ways to drive the point home as a service provider:

Don't think of it as sales. Instead, think of it as client maintainence.

Shut up and listen. As outlined in a recent MSPTV Webcast I hosted with Joe Nardone, owner of IT service shop Expert Data Labs, it's not about technological jargon involving hosting services, but about hearing out a client on their needs.

Show and don't tell. If you have a real-world example of how managed server hosting situation has and is working for an SMB client, use it.

Posted by Jabulani Leffall on July 09, 2010 at 11:57 AM


Featured

  • Broadcom Acquiring VMware in Third Largest Tech Deal in History

    Confirming reports that surfaced this weekend, semiconductor company Broadcom announced on Thursday that it was acquiring virtualization pioneer VMware for $61 billion.

  • Microsoft Build 2022 Keynote: AI and Cloud Take Center Stage

    Microsoft's role as builder of platforms for organizations was the theme of Tuesday's Build keynote by CEO Satya Nadella.

  • The 2022 Microsoft Product Roadmap

    Microsoft has a lot in the docket for 2022, including new products like SQL Server 2022, Exchange Subscription Edition and Visual Studio 2022 for Mac.

  • 2022 Microsoft Conference Calendar: For Partners, IT Pros and Developers

    Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.