Microsoft wants to make Windows 7 as smooth as possible. It's trying to fix some upgrade glitches, has XP Mode for older apps, and now has a bevy of new support options.
You can get questions answered via e-mail, Twitter, the Web and -- for the truly well-heeled -- the good, old-fashioned telephone. There's also a set of online repair and diagnostic tools called Fix It, which can pop up when a problem is detected.
Speaking of online support, here's a pet peeve: When I used DSL, the connection would die literally every few days. I'd call support and they'd try to talk me into using online tools. What part of "my connection is dead" did you not understand?
Posted by Doug Barney on November 02, 2009 at 11:53 AM
Microsoft's ongoing layoffs are hitting its home turf, with new notices affecting 1,248 people in the Redmond, Bellevue and Issaquah, Wash. areas in May.
Microsoft's latest collaboration application, Loop, is now available as a public preview.
Here's your guide to all the IT training sessions, partner meet-ups and annual Microsoft conferences you won't want to miss.
Microsoft's top partner executives detailed several changes it plans to make to the 6-month-old Microsoft Cloud Partner Program (MCPP).
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