News

BroadSoft Giving Voice to Microsoft's UC Service Platform

Microsoft and BroadSoft will promote their Hosted Unified Communications (UC) product at a BroadSoft event later this month.

The event, BroadSoft Connections 2009, starts on Oct. 25 in Scottsdale, Ariz.

The two companies first launched their jointly built UC solution for hosted service providers and telcos in October of last year. The solution combines technologies from BroadSoft's BroadWorks VoIP platform along with the Microsoft Solution for Hosted Messaging and Collaboration Version 4.5.

BroadSoft, based in Gaithersburg, Md., essentially brings the voice-over-IP solution to the table, while Microsoft's platform adds a combination of Exchange Server 2007 and Windows SharePoint Services to the mix. The joint Hosted UC solution supports instant messaging, presence, videoconferencing, voice and Web conferencing -- all delivered to customers via software as a service.

BroadSoft also is working to integrate its technology with Microsoft Dynamics CRM 4.0, with the aim of displaying customer contact information by tapping into the phone system's caller ID service. In addition, the BroadWorks SIP trunking technology has been certified to work with Microsoft Office Communications Server, which is Microsoft's premises-installed UC platform.

Current adopters of the BroadSoft-Microsoft Hosted UC platform include U.K.-based Outsourcery Ltd. and Philadelphia-based Alteva. Alteva plans to begin a commercial rollout of the Hosted UC service in the first quarter of next year, according to an announcement issued by Microsoft.

Ensim Corp., based in Santa Clara, Calif. is also a partner with the BroadSoft-Microsoft collaboration. Ensim provides interfaces into BroadSoft's and Microsoft's platforms that can be used by service providers to help provision new UC customers.

About the Author

Kurt Mackie is senior news producer for 1105 Media's Converge360 group.

Featured

  • Nvidia Buys Chip Maker Arm for $40 Billion

    Nvidia has entered into a "definitive agreement" to acquire U.K.-based chip design company Arm Ltd. from the SoftBank Group in a stock-and-cash deal valued at $40 billion.

  • The 2020 Microsoft Product Roadmap

    From the next major update to Windows 10 to the next generations of .NET and PowerShell, here's what's on tap from Microsoft this year.

  • Oracle, Not Microsoft, Wins TikTok Buyout Bid

    Oracle's proposal to acquire TikTok's U.S. social media operations emerged victorious over the weekend, putting an end to Microsoft's competing buyout bid.

  • Microsoft Making Progress on Windows Virtual Desktop

    A recent "Desktops in the Cloud" podcast chat gives some insight into Microsoft's progress on its Windows Virtual Desktop (WVD) service.