CCS
Description:
Founded in 1972 and headquartered in Eden Prairie, MN, CCS provides 24/7 answering service and call center solutions to companies of all sizes 365 days a year. CCS is a mid-size, boutique operation that provides simple to sophisticated custom solutions, depending on the customer needs. We use state-of-the-art technology allowing for customization. All operators are well-trained, friendly, courteous, accurate and are based here is the US. They answer the phone in a professional manner, using neutral midwest accents utilizing the scripts you want them to use. CCS services include appointment setting, web pop, dispatch services, line transfer, simple message taking, virtual receptionists, emergency dispatch, on-call scheduling, follow-up on direct mailings, FAQ's, customer care and help, surveys, after hours, overflow and order processing. We take your phone calls so you can concentrate on what you do best !