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Archive Intel Integrates With Microsoft Dynamics 365 to Automate Contact Whitelisting
Archive Intel has added Microsoft Dynamics 365 as an integration partner, enabling automatic contact syncs from the Microsoft ecosystem to create compliant text-message archiving, which eliminates manual whitelisting. The integration is designed to identify and preserve communications with trusted contacts, reducing the risk that critical messages are misclassified, filtered or lost during archiving, compliance or legal review processes. The aim of the integration is to reduce operational burden and create reliable, efficient and compliant strategy that is intelligent and automated through trusted partners.
As organizations rely more heavily on Microsoft 365 and Dynamics 365 for customer engagement and operations, managing communication data has become more complex. Archive Intel’s focus on integration with Dynamics 365 targets users who want tighter alignment between CRM data and compliance workflows. Users with administrator-level access can activate a secure integration to an Archive Intel account. For enterprises operating in regulated environments, the update highlights the growing importance of context-aware data governance within the Microsoft ecosystem.
The "RCP Channel Briefing" blog is researched, fact-checked, edited and updated by the editors of RCPmag.com, with writing assistance from AI. To submit your channel company's press release for consideration, contact Ammaarah Mohamed.
Posted by Redmond Channel Partner magazine staff on January 12, 2026