Microsoft Partner of Year: Integrate Business Cycle
According to Sudipta Bhattacharya, president and chief executive officer, Invensys Operations Management, "You can't really manage and optimize your operations and achieve top profitability until you connect your business strategy to your production execution."
Bhattacharya should know, as he ranks high at a company that was recently honored as Microsoft Global Enterprise Partner of the Year in the category Alliance ISV Industry.
While Invensys mainly specializes in process in manufacturing, there are definite lessons to be learned here for the SMB space and those who serve them. The key takeaway: Effective technology processes are the crucial middle point between vision and implementation.
Bhattacharya, keynote speaker at Microsoft Worldwide Partner Conference, illustrates the point: "In most plants, the production floor isn't connected to the rest of the enterprise, and that gap is where much of the value is lost," he said. "Consolidating data for planning, scheduling, production and other operation's management tasks on a single platform allows everyone at every level of the enterprise to see and understand how their decisions impact profitability and productivity in real time. And that leads to faster, smarter choices."
The same philosophy holds true whether making hard industrial widgets or cupcakes, and, of course, it extends to services. Easy access to data, customer habits, inventory or service rollout planning should be at one central location or at least connected enough to reach the output point.
MSPs can learn from consulting shops all the way up the channel in that regard. When you integrate any business cycle using effective, storage, backup, network operations and database support, it's less of a headache and a foray to sure success in the best-case scenario.
Posted by Jabulani Leffall on July 11, 2011