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Managed Service Demand To Increase

A survey from IT consultancy Teneo Group shows 60 percent of corporate IT managers IT budgets are still frozen. They've been frozen in fact, since the height of the recession in 2008, the survey found.

That's the bad news.

The good news is that 20 percent of those surveyed are more optimistic these days.

Wait. More bad news.

An additional 20 percent stated that their budgets were currently being reduced.

Okay enough bad news. Here's something for MSPs to smile about if the survey is any indication for potential upticks in business: The report said that IT managers, in an attempt to overcome budget shortfalls, reduce capital expenditure and total cost of IT process ownership, 52 percent of IT heads surveyed are planning to increase their use of selected managed services.

Breaking it down on a more granular level, 37 percent pegged outsourcing network infrastructure management as a priority, with 20 percent looking to use managed WAN administration services. Additionally, 17 percent are looking to increase the use of SaaS or cloud computing offerings.

This survey in particular means that as slow as most recovery is -- IT spending certainly isn't immune to this downturn -- all of the optimism is pointing toward managed services.

Posted by Jabulani Leffall on July 28, 2010


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