Mailbag: Search Engines of Choice

Readers share their their favorite non-Google search engines:

I use Ask.com for two reasons. One, context is king for me and Ask gives me better context than Google. Two, I don't appreciate the way Google says "Don't be evil" and is. Three, Google has no product and is therefore a parasite relying on advertising revenues to subject users to adverts they don't want to see. Four...

Did I say two? "Don't be numerate.
"
-Christopher

The first is/was still the best: AltaVista. Allowed multiple user parsing (date range, near, etc.).
-Anonymous

Try Mamma.com. While it isn't a direct search engine but rather a meta search engine (and it displays Google results), you should at least check it out. It may not find as many copies of the same whitepaper, but it does a good job of weeding out the junk and returning only the pearls.
-Donna

One of my pet peeves about Google is that while sure it can find stuff, it just can't count. I have frequently tested Google's hit counts, and they are almost always overstated by one or two orders of magnitude. For a company that creates no content (as you frequently point out) and which built its whole reputation on search and uppity technology, is this really OK? It feels like fraud to me.

Looking at Google's hit counts always reminds me of that scene in "Raiders of the Lost Ark" where Indiana Jones says to Sallah: "I said NO camels. That's FOUR camels. Can't you count?"
-Chris

And here are more of your thoughts on OSes, Vista problems, and whether Microsoft should build its next OS from scratch:

I feel the biggest problem with Vista is lack of drivers for printers, scanners, etc. Example: HP Photosmart 1315 and HP Scanner 5470C work fine on XP, but Vista offers no drivers.
-Richard

All one has to do is look at the sales figures to know that Vista has been an incredible success in terms of the typical consumer. In the enterprise space, the rate of adoption of Vista is no more sluggish than the rate of adoption of XP in 2001.

Have people had problems? Yes, some have. But many of those problems are related to ISVs who weren't ready when Vista shipped and OEMs who refused to provide drivers for old hardware. Many more problems were the result of those consumers who expected the transition to Vista to be painless -- even on OLD hardware. The only thing that has changed since the transition to XP is that the "blogosphere" was far less accessible than it is today. The squeaky wheels have a much larger forum now and the number of journalists who are willing to repeat what they've heard instead of doing their own testing has increased.
-Marc

Can Win ME be anything except an unnecessary expense? My least favorite MS trick? Pulling the upgrade to Win 98 that made it equivalent to Win 98SE from the Web before I learned to save such things. Put this in the MS Hall of Infamy. Does anyone remember this?

I have to say Win 95 is the best, for its time. Win 2000 was the longest-serving relevant OS from MS. (SP4! That's a lot of free upgrades, folks.) Win XP was the most successful transition from a hard-coded bunch of bailing wire that worked exceptionally well (Win 98 SE) to a real multi-processor, multi-threaded, priority-interruptible OS. Many kudos to MS for this one. Vista is the best version of Windows -- if you have the new hardware you deserve.
-Eric

It's asking a lot for Microsoft to start from scratch with a new OS. For years I have heard that the big advantage for Microsoft Office is that they have had access to OS development and could request code be written to make their products work better than their competition with Windows. If Microsoft rewrites their desktop OS, they may be in for a major rewrite of their whole Office suite. If access to OS development is true, then either Microsoft is going to have to give up a major advantage to the competition or their OS project doubled in size. Wow!
-Anonymous

ME was bad and compared favorably only to BOB when it was launched. I feel Vista is in the same vein (though I don't hate it, I don't use it either). My point is, now is a better time than most for Microsoft to start a new OS from scratch, and it could prove quite fruitful.

First, forget hardware; make it a tiny hypervisor (not unlike ESXi, or is that blasphemy?). Include a loader where the OS of choice can be loaded -- XP, Vista or any new OS you develop with this. Provide specs early and use your clout to get hardware manufacturers to make drivers that plug into standardized inputs to the hypervisor. All video cards must address xyz address space at location grpl on port spzbt. Extra features may access your card directly through ports xxzs-xxzz. All sound cards must yada, yada.

Then, once this hypervisor is out and the hardware vendors are writing to it, you can settle down for some real functionality in a new OS that loads into this hypervisor. Moreover, it isolates the user data and programs from the hypervisor so upgrades to the hypervisor does not upset a user's settings, programs, etc. It is a new twist on desktop computing, but it is what I have been dreaming of for a while. Don't go for the all encompassing OS, just make something that works out of the box and allows users to upgrade to the new OS when it actually benefits them!
-Thomas

I would like to call for an open forum where ALL the hardware and software concepts are presented and discussed. If Microsoft would sponsor this, involving many from communities outside Microsoft, with open design reviews, we may truly get a better operating system. The tendency to limit focus, get stuck on a design and exclude alternatives must be fought. This will take some time, and we may have to deal with intellectual property and copyright issues, but I think the outcome will be better. Or we make the tradeoff to accept whatever Microsoft comes up with.
-Brian

Let us know what you think! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on August 07, 20080 comments


Zimbra's New Outlook Alternative

We wrote about Zimbra and other open source alternatives a year-and-a-half ago here.

The company, now owned by Yahoo, has a new alternative to Outlook: the Zimbra Desktop. The software, now in beta, works with Yahoo e-mail and also supports to-do lists, calendars, contacts and documents. Check out a First Look here.

Posted by Doug Barney on August 06, 20080 comments


IBM's Cloudy Future

IBM has plenty of cash to throw around. After all, with $98 billion in yearly revenues, it's the second-largest computer company in the world (HP is now No. 1 with some $104 billion in annual sales, while Microsoft barely rates at only $51 billion).

So when IBM announces that it's spending $360 million to build two new cloud computing datacenters, it's really just chump change.

The message is serious, though. IBM wants a big stake in the cloud, a model of computing that could loosen Microsoft's death grip on operating systems.

Is cloud computing the next big thing, and if so, who has the lead? Answers welcome at [email protected].

Posted by Doug Barney on August 06, 20080 comments


IBM's New Desktop Push

Usually, this newsletter is all about Microsoft. Today, though, it's mostly about IBM with a little Yahoo tossed in. So let's get started.

IBM once owned a big chunk of the desktop. There was the original IBM PC, PC-DOS and finally OS/2, which almost became the de facto PC operating system.

Since then, IBM has slowly lost ground. OS/2 is dead, as is any IBM-made PC. It has no real PC OS and, after buying Lotus, both SmartSuite and Notes have lost more market share than Pet Rocks and Pokemon put together.

But IBM just won't give up and is reportedly trying to get hardware makers to build PCs that run Linux, along with Notes, Lotus Symphony (the revived, old office tool), and Sametime messaging.

Gartner has its pretentious probability ratings, so I'll steal that pompous idea and give IBM a one-in-fifty chance of any kind of success.

Would you use Linux PCs in your shop? If so, why? Shoot your thoughts to [email protected].

Posted by Doug Barney on August 06, 20080 comments


Apple Gets DNS Security Religion

In the last week or so, Microsoft released a patch to fix a DNS vulnerability in its software. Shortly thereafter, an AT&T DNS server was compromised -- reportedly the first DNS attack ever.

Apple is feeling the heat, as well, and this week released a patch designed to cure its DNS security ills. This is all well and good, except some experts claim the fix is incomplete and doesn't fully protect clients.

Posted by Doug Barney on August 05, 20080 comments


PHP Not So Safe

PHP may be a popular Web scripting language, but it's far from safe, according to research just published by IBM. Tens of millions of Web sites and over a million Web servers are driven by PHP, making its vulnerabilities cause for concern.

So the next time your Web weenie kids you about patching Windows, ask what he's done to secure PHP lately.

Posted by Doug Barney on August 05, 20080 comments


Mailbag: An OS From Scratch?

After word leaked that Midori would be Microsoft's next, all-new OS, Doug asked readers whether Microsoft building an OS from scratch is a good idea. Most of you said yes:

Absolutely! When you're a leader, isn't it better to aggressively compete against yourself as opposed to aggressively competing with others? Besides, it sounds like Midori already has a starting code base, or at least architectural models from the Singularity project.
-Jim

Absolutely! How refreshing.
-Dallas

Absolutely! I am a former Microsoft software engineer; I worked as a developer on Microsoft Works and Office. We've learned a great deal about what works well in an operating system and what doesn't. Hindsight is 20/20, and taking a look back from where we are today, it's easy to see that there are things that we would have done differently before if we knew then what we know now.

Given this perspective, I would say that Microsoft engineers can build a new operating system that is significantly better than our evolutionary operating system of today when the engineers are free from the historical baggage that's pent-up in Vista. I think that there is a great potential for immense improvement and I'm very excited about Microsoft's new OS project!
-Chad

Yes. A new alternate OS with NO backward portability. Get rid of the junk, all of the emulation and legacy compatibility layers. Just make it work exceedingly well on modern hardware, perhaps 64-bit only. Create a subset of tools in one or more of the popular programming languages for it and call it done. That would be simplicity at its best.
-John

Although starting from scratch to build a new OS can be extremely time-consuming and complex, who else but Microsoft could pull it off in a short timeframe? And I think it is an excellent idea, considering that is basically where Windows NT came into the picture. Now, when we look back at Win9x, it looks ancient and very inferior. Now the NT codebase is reaching its limits and is getting way too bloated. I'd be very interested in seeing where this goes and how it turns out in the end.
-Dustin

IMHO, a less complex OS which stresses reliability (which includes security of data) is what MS desparately needs. Vista's market problems are largely the fault of the success of XP -- Vista is prettier and has cool features like the sidebar, but I haven't seen a truly useful application that requires Vista, and I have struggled with device drivers and program compatibility both at work and at home. Even this far into Vista's life cycle, that's still a problem. Vista recovers from crashes more gracefully than any previous MS operating system, but they seem to happen a LOT. If a "killer app" that requires Vista turns up, then maybe the picture will change, but I'm not holding my breath.
-Peter

In this respect, Microsoft's success is its own millstone. Having to maintain compatibility with prior versions (i.e., Windows 95, 98, ME, NT, 2000 etc.) makes any improvements extraordinarily clumsy. If indeed Microsoft intends to offer a from-scratch version, I imagine their priority needs to be on speed, stability and security. I imagine as well that all the Microsoft apps must be rewritten or adjusted to work cleanly with the new OS.

If this were a possibility and we could gain a serious improvement in these three aspects (to me, this is the order of priority, as well) then supporting prior versions could be a purely secondary issue. Anyway, though I am only one of millions, a ground-up approach would be worth investing in from my point of view.
-Lindsay

Why not? Didn't they do this with Windows 95, ME to Windows 2000? What happened to DOS? Using Modori as a foundation, couldn't they then rebuild Windows around it, redesigning around it? Keeping backward compatibitliy using virtual technologies transparently. I can keep backward compatiblity using a VM now, except I need go thorugh a few more hoops than others may be willing to do.
-Stanley

If they're not going to let us continue to buy XP, most definitely! Vista has been such an administrative nightmare. It's really unacceptable. It's insane that we're forced to use sub-par technology simply because MS says so. While UAC is good in concept, I shouldn't have to buy a CAD capable system in order for a secretary to write Word documents.

As for your statement that "Singularity is designed to be simple and safe. For instance, components are isolated from one another, and code is automatically inspected before running to make sure it works with the OS. And all the components are tested to make sure they interoperate." Let's ask the real question: Will Microsoft create a new OS from scratch or will there be a new Linux distro? That quote sounds like Linux to me. MSX, Microsix or Winix, perhaps? I'm not very creative with names. It would be funny to hear what other people come up with.
-Cory

A couple of you expressed some doubts, however:

Start from scratch? Absolutely not! All-new code sounds good, but I hope they will have an eye toward the "look and feel" of what everyone is used to. One of the most objectionable parts of Vista and Office 2007 is that they are different in their user interface. If Microsoft wants a hit, they better keep their eye on what is really important, and to be user-friendly means that features are in familiar places. The first time I used Vista, I had to be shown how to shut down the computer. Does MS think I want to leave the power on all the time?
-John

The debate can rage on both sides, but a new OS will mean starting over -- bugs, SPs, security fixes, upgrades, new releases, new "end-of service" considerations, backward/cross-compatibility concerns, everything. General uncertainty is not a pretty picture for someone in Microsoft's position or for its customers. It basically negates all the work that's been done in these areas to shore up the old Iron Maiden that is Win32.

If you think a "fresh start" is all positive, wait a minute. MS has spent a lot of time, capital, lawyer fees and blood getting Windows to the point where it's respected -- even in the eyes of haters. If they think that dumping the name/concept will untangle and extract certain negative connotations/experiences, it might be a rude awakening and undo all this perception repair-work. For this to be effective, it should've been done years ago when the OS' rep was worse. Sometimes, the better hallmark of your dedication to a cause is not by abandoning it for another more palatable one (in name or action), but to press on with what you have; this tends to be better at stifling the "I told you so"s from the spectators, while letting you say your own "I told you so"s in vindication.
-Victor

What do you think? Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on August 05, 20080 comments


IT Gone Bad

This is admittedly an old story, but it still serves as a warning for those in IT to not trust others in IT, and for IT not to abuse its access to corporate and personal information. According to a survey by Cyber-Ark, a third of IT pros spy on company employees.

I've met with hundreds of security companies and I'd always ask the same question: What are you doing to prevent internal security breaches? They'd all wax on about how their software keeps employees from getting at private information. Then I'd say, "But what about IT itself? What do you do to keep IT insiders from breaching?"

In pretty much every case, the vendor would be dumbfounded. It never occurred to them that IT would do such a thing.

I decided to find out how big a problem this was and used my usual approach: Ask you, the Redmond Report reader. I got horror stories of IT snooping into executive e-mail and using machines to commit fraud, stalk old girlfriends and commit blackmail. If you want a real eye-opener, check out my story "IT Gone Bad" here.

Confess your sins by writing to me at [email protected]. When we run letters, we don't publish last names, so you can admit your wrong-doing with no consequences (except maybe easing of your guilty conscience).

Posted by Doug Barney on August 05, 20080 comments


Cuil Search Can't Find Its Way Out of a Paper Bag

Lately, the news has been full of reports of Cuil, a new search engine that will be the death of Google. Founded by former Google-meisters, the new search engine promises new algorithms and claims to index a vaster swath of the Internet.

It's pretty easy to easy to check this out; just type in your name. In my case, the results were more scant than they should've been, and many of them were downright random. For instance, there are images from things I've written next to items that have nothing to do with the text. And when you click on the image -- say, of a white paper -- it brings you somewhere else. Bizarre.

As for the "Doug Barney" search test, Google returns 4,300 while Cuil only gives me 3,235 -- not exactly a wider swath. Also, the only option I could find in Cuil was a straight search, with no options for images, news groups or blogs.

Next, I searched "Cuil" on Cuil and got 121,578 results, mostly about Ireland. I searched for "Cuil" on Google and got over 5 million. The first result? "Cuil Needs to Fix its Technology Before it Gets Hot." Coincidence?

And as my 15-year-old son David pointed out, Cuil is spending money like it's already made it, with free lunches, free personal trainers and complimentary strawberries and muffins.

Dave did some investigating himself. Knowing that Digg has been knocking Cuil, he did a little searching. He looked on Digg and Cuil, and didn't see these any of these negative articles. He did the same thing with Google and the second result is "Cuil = Epic Fail."

While I'd love for someone, anyone, to knock Google off its pretentious perch, Cuil ain't it -- at least, so far. Does anyone like any search engine other than Google? Tell us why it's safe to ditch Google by writing [email protected].

Posted by Doug Barney on August 04, 20080 comments


DNS Finally Attacked

Recently, I've been talking about potential vulnerabilities with DNS. One reader set me straight, pointing out that DNS has never been attacked.

Someone may have taken that as a challenge, as an AT&T DNS was attacked by someone using a recently reported vulnerability. That's exactly why Microsoft was so adamant that IT should patch their DNS.

Posted by Doug Barney on August 04, 20080 comments


Mailbag: Google and Privacy

A couple recently sued Google for invasion of privacy after Google took pictures in their private driveway for its Street View tool. Doug asked readers whether they think we have enough privacy from Google and others. Here are some of your responses:

I think that you're just trying to bash Google ANY chance you get. Please try to write from a more unbiased position.
-Anonymous

There have always been technologies to compromise privacy, from telescopes to wiretaps. It does not mean that there is no longer a right to privacy. Google's argument is chutzpah, which is classically defined as a child killing his parents and then begging leniency from the court on the grounds that he is an orphan.
-Stephen

In the age we are in, we have to be very careful to not have our rights bulldozed over by a bunch of arrogant, rich companies who only see the moment and their profits. This type of blind disregard for the views, wants, desires and needs of those who currently are not in power can lead to serious backlash when the infamous worm turns. People will only stand for so much before they rise in mass and overthrow an oppressor.

Since the chains that bind us to companies such as Google are only those of personal choice, they can be severed in a heartbeat. Google needs to tread very carefully in this matter. There are plenty of alternatives for each and every function it offers. Piss us off and we as a people could shut them down by the most deadly method available in this Internet age: We could ignore them.
-Mike

Read "Woodswoman II: Beyond Black Bear Lake." If you're not familiar with who the author is, she's a self-described advocate for the environment and especially for the Adirondack Mountains. But what I found interesting in this book was the fact that she moved from a pretty obscure lake in the Adirondack Mountains to a super-obscure lake due to the fact her fans kept on trying to find her. Now, if she doesn't have privacy (she actually fought the USAF and won on the fact they aren't allowed to fly over her place anymore), who does?

I'd be interested in the details of that case you cited. I'll bet the couple didn't have "posted property" signs on their road. Also, if they really think their road is a private road, then it should be gated. Also, it could be declared "public" if they have a deal with the state/locality for road maintenance. There are "private road" signs up in one hood in my county, but people go up them all the time to "house view." Unfortunately for them, unless they took really stern measures to safeguard the privacy of the road, they don't stand a chance in court. However, Google's take on it is pretty bad, too, and that isn't right either.
-Bruce

Vista is the least-favorite OS of one more reader...but a few more of you think it's not all that bad:

From 1985, my company used DOS, Windows 3, 95, 98, ME, XP Pro and Vista Ultimate. All except Vista were certainly acceptable and our real favorite is XP. We tried Vista on two new machines and after five months, had the hard drives reformatted to remove all traces of it and put XP Pro on them. The effort of installing XP and reinstalling our applications was certainly worth to get rid of Vista.
-Gerry

I like Vista. Most all of the negative comments I've read to date concerning Vista is just whining. The only downside that I've experienced has been support for drivers, primarily equipment older than two years and adding print drivers in a locked-down environment. This took a lot of time to resolve due to the new driver signing requirements. In fact, MS said it couldn't be done, but we proved them wrong. If you're ready for a hardware refresh, it doesn't make sense to look backward.
-Greg

In my experience, I think that Vista itself is pretty much where enterprise needs it to be -- although you need to have a pretty modern PC to get the most from it. Unfortunately, it is third-party support that is still lacking. For example, the Cisco VPN client for Vista does not have the same level of functionality as the client under XP. You cannot, for example, pre-connect the VPN before logging onto the PC, which is an absolutely necessary for remote GPO updates, etc.

I don't know if Microsoft can do anything to help third parties overcome these issues, but the slow adoption of Vista is not entirely of Microsoft's making.
-Philip

And Jonathan wonders why OneCare's more obscure OEM supporters got mentioned in a recent Redmond Report, but not others:

I saw your post regarding Microsoft's Windows Live OneCare announcement in the Redmond Report and wanted to thank you for the coverage, but I'm also hoping you can provide some clarity as to why you omitted mention of Sony and Toshiba from the list of participants. I understand that OEM deals outside the U.S. may not be relevant to all of your readers, but I'm concerned that actively excluding mention of Sony and Toshiba in your commentary provides a limited view of the actual news that was announced.
-Jonathan

Got something to say? Let us know! Leave a comment below or send an e-mail to [email protected].

Posted by Doug Barney on August 04, 20080 comments


Vista Blog Backfires!

Last week, I told you about the Mojave experiment, in which end users tried out an unknown operating system and loved it, and the OS turned out to be a disguised version of Vista.

Microsoft has been fighting back against critics in other ways. For instance, after Forrester Research declared that far less than 10 percent of enterprise users were in Vista, a Microsoft exec blogged that Forrester was "schizophrenic" because some analysts were big fans of the OS.

The problem? The blog by Chris Flores included a comments section. Actual end users ripped Microsoft a new one, not just by complaining, but by going into great detail about Vista problems, lost files, crashes, multiple rebuilds and things just not working. Oops!

Posted by Doug Barney on August 04, 20080 comments