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Live CRM To Go Live

Those who think that Microsoft has no Software as a Service strategy (SaaS+S) must not have heard of Dynamics Live CRM, a hosted version of Microsoft's current CRM offering announced last week at Microsoft's annual partner conference.

Now, before you get too excited, I have a bone to pick with the name. Microsoft's original CRM product was called, I believe, simply "Microsoft CRM." Then it became "Microsoft Dynamics CRM." Now that everything that has anything to do with the Web is somehow called Live, it's now "Microsoft Dynamics Live CRM." That sure rolls off the old tongue!

Of course, if you are really hardcore, you can buy Microsoft Dynamics Live CRM Professional or Microsoft Dynamics Live CRM Enterprise!

Interestingly, but not surprisingly, Microsoft is undercutting Salesforce.com on price by a pretty big hunk.

Posted by Doug Barney on July 16, 2007


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