Customer Interaction Cloud combines Salesforce.com's Service Cloud 2 and Cisco's UC stack.
- By Stephen Swoyer
- October 23, 2009
Attendees at SMB Nation 2009 assert their independence from Microsoft amid slowly improving market conditions.
- By Rich Freeman
- October 23, 2009
A new Service Pack creates technical capabilities in Microsoft Dynamics NAV 2009, but does it make partners less critical?
- By Herb Torrens
- October 23, 2009
Microsoft CEO Steve Ballmer formally unveiled Windows 7 on Thursday at a ceremony in New York City.
- By Jeffrey Schwartz
- October 22, 2009
An independent security researcher and a prominent figure in open source exploit data collection now has a new commercial home.
- By Jabulani Leffall
- October 21, 2009
Microsoft is responding to problems with a fix for Office Communications Server and Live Communications Server.
- By Jabulani Leffall
- October 21, 2009
Organizations struggling with the complexities of Microsoft's unified communications solution have a new outsourcing option.
- By Kurt Mackie
- October 21, 2009
Microsoft officials described additional details about the upcoming SharePoint Server 2010 product at the Microsoft SharePoint Conference.
- By Herb Torrens
- October 20, 2009
Microsoft and Red Hat have validated that their respective Windows and Linux operating systems will run on each other's virtualization platforms.
- By John K. Waters
- October 20, 2009
Spam-based malware traffic increased dramatically last month, surging by 900 percent between August and September.
- By Stephen Swoyer
- October 20, 2009
Microsoft last week reported positive numbers for its new consumer antivirus solution, but security vendors haven't heaped much praise.
- By Jabulani Leffall
- October 19, 2009
Microsoft will hatch Windows 7 as a full-fledged commercial operating system this week, and IT professionals should be making plans for it.
- By Kurt Mackie
- October 19, 2009
Scaring computer users into buying and installing potentially malicious security programs is becoming a big business, according to a study of rogue software by Symantec.
- By William Jackson
- October 19, 2009
Microsoft and BroadSoft will promote their Hosted Unified Communications product at a BroadSoft event later this month.
- By Kurt Mackie
- October 16, 2009
Netbook sales are taking off, according to a new report from DisplaySearch.
- By Denise Harrison
- October 15, 2009
Microsoft sent a letter to T-Mobile Sidekick users claiming that most of the customer data thought to be lost during a network failure is now being restored.
- By Kurt Mackie
- October 15, 2009
Microsoft has devised a way to introduce new PC buyers to its Office productivity suite through a "Starter" edition.
- By Kurt Mackie
- October 14, 2009
Microsoft extended mainstream support of Office 2004 for Macintosh computers for another five years.
- By Kurt Mackie
- October 14, 2009
October has proved to be the month of record, landing one whopper of a Patch Tuesday.
- By Jabulani Leffall
- October 13, 2009
Information security is always a concern in any outsourcing arrangement, but just how much of a concern is still the subject of debate.
- By Stephen Swoyer
- October 13, 2009