Many partner organizations implement a CRM system thinking it's going to be a silver bullet. That's their first mistake. Here are some guidelines to ensure the execution of your CRM system is as good as its promise.
- By Ken Thoreson
- August 10, 2011
Microsoft created a new partner category when it launched Office 365 to fix the billing problems that vexed partners with BPOS. But there's a catch.
- By Scott Bekker
- August 04, 2011
Laplink Software, a Microsoft Gold Certified Partner based in Bellevue, Wash., has rolled out an upgraded channel partner program for PC resellers, VARs and system integrators.
- By Kurt Mackie
- August 02, 2011
Microsoft made its Dynamics AX 2012 product generally available in 25 countries on Monday.
- By Kurt Mackie
- August 01, 2011
With Microsoft rolling out more of its key business applications in the cloud, the channel must prepare. But in interviews at Microsoft Convergence, partners and customers are finding the cloud is just one more reason to re-emphasize good old-fashioned services.
- By Barb Levisay
- July 25, 2011
In an exclusive interview with RCP, Jon Roskill, Microsoft's top channel executive, talks about the challenges of his first year -- the cloud transition, the MPN switchover -- and the huge opportunities he sees for partners in year two.
- By Scott Bekker
- July 18, 2011
Microsoft ISVs Strategy Companion and SwiftKnowledge are intent on filling in the gaps in Microsoft's BI offerings, which, the two companies say, are functional enough but appeal to only a subset of potential Microsoft BI consumers.
- By Stephen Swoyer
- July 11, 2011
The company's Hybrid Cloud Platform lets companies keep their data on-premises while leaving the managing to a provider. Everyone benefits.
- By Jeffrey Schwartz
- July 01, 2011
With effort, a little prodding and help from peers, Jamison West took a "one-man band" to a 30-person firm. His company, JWCS, acquired two other Seattle companies in the last year and relaunched July 1 as Arterian.
- By Scott Bekker
- July 01, 2011
WEB EXCLUSIVE: In a major change from BPOS, 20 hosters with value-added services will handle their own customer billing for Office 365. VARs and MSPs must still go through Microsoft in the Partner of Record model.
- By Scott Bekker
- June 30, 2011
Putting the latest version of the Microsoft CRM tool through its paces, we found many worthwhile improvements among the 500 or so new features that give Microsoft partners an even more solid competitor to Salesforce.com and Oracle.
- By Paul Schnackenburg
- June 10, 2011
RCP's 5th annual Salary Survey finds partner salaries in 2011 are holding steady. That's a big improvement after the drop last year, and many partners see reasons for optimism about their personal fortunes as they look into their pipelines for the remainder of 2011.
- By Michael Domingo
- June 09, 2011
Microsoft acquired Pleasanton, Calif.-based Prodiance Corp., which provides enterprise risk management products, on Monday.
- By Kurt Mackie
- June 08, 2011
Microsoft's opening keynote presentation on Wednesday at the Computex show in Taipei gave a decidedly rosy picture for its hardware partners.
- By Kurt Mackie
- June 01, 2011
Microsoft Dynamics AX 2012 won't become available until August, but the city of Redmond, Wash. -- also home to Microsoft's headquarters -- will begin implementing the enterprise resource planning (ERP) system in July.
- By Kurt Mackie
- May 30, 2011